Lead Application Engineer, Flexible Packaging

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Henkel

10,000+ employees

🤝 B2B

👥 B2C

💄 Beauty

B2B • B2C • Beauty

Henkel is a German multinational that develops, manufactures, and sells adhesive technologies and consumer brands. It operates two principal business units — Henkel Adhesive Technologies (a global leader in adhesives, sealants and functional coatings serving industrial and construction customers) and Henkel Consumer Brands (leading positions in hair care and laundry & home care). Founded in 1876, Henkel emphasizes innovation, sustainability and digitalization; the provided information cites about 50,000 employees and sales of €20. 5 billion in 2025, recent acquisitions (e. g. , OLAPLEX), and product applications from consumer detergents to advanced thermal materials for automotive electronics.

📋 Description

• Lead customer-facing demonstrations, line trials, start-up support, troubleshooting, and training activities to validate product performance, solve customer challenges, and drive adoption of Henkel technologies. • Serve as the technical liaison between customers and Product Development, Manufacturing, Supply Chain, Sales, and Marketing. • Provide technical support to assigned regional customers, including product recommendations, complaint investigations, field issue diagnosis, and analytical problem solving. • Plan and execute laboratory evaluations and field trials for customer demonstrations, troubleshooting, value quantification, and technology adoption. • Prepare visit reports, troubleshooting summaries, value quantification analyses, and technical recommendations. • Communicate findings and conclusions to internal and external stakeholders. • Develop and deliver customer training programs and technical presentations on laminating adhesives, coatings, application methods, troubleshooting techniques, and industry best practices. • Provide market-specific expertise through customer interactions, industry engagement, professional societies, and technical associations. • Complete required site and field safety requirements. • Develop technical and professional capabilities through ongoing learning, mentoring, and participation in technical communities.

🎯 Requirements

• Field application support experience in flexible packaging, laminating adhesives, or coatings • Expertise in product demonstrations, line trials, start-up support, troubleshooting, and customer training • Knowledge of laminating adhesives, coatings, application methods, troubleshooting techniques, and industry best practices • Ability to plan and execute laboratory evaluations and field trials • Ability to conduct complaint investigations and analytical problem solving • Ability to prepare technical reports, troubleshooting summaries, value quantification analyses, and technical recommendations • Ability to deliver technical presentations and customer training programs • Familiarity with professional societies and technical associations • Completion of all necessary site and field safety requirements • Commitment to ongoing technical and professional development

🏖️ Benefits

• Opportunities to explore new paths and grow • Ongoing learning and mentoring • Participation in internal and external technical communities

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