Clinical Specialist

Job not on LinkedIn

🔥 2 minutes ago

🏖️ New Jersey – Remote

🏖️ New Jersey – Remote

💵 $73.4k - $114.7k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Henry Schein

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1932

🏥 Healthcare

🍽️ Food & Beverage

🏭 Manufacturing

Healthcare • Food & Beverage • Manufacturing

Henry Schein is a global company dedicated to servicing a range of medical and dental providers. It offers a comprehensive portfolio of products and solutions, including practice management software, large equipment, and technology services. Founded in 1932, Henry Schein has established itself as a leader in healthcare products and services, with a commitment to improving health and increasing access to care through strategic growth and innovation across its global operations.

📋 Description

• Provide technical and clinical support for capital equipment setup and maintenance for Endodontics customers • Onboard new customers and serve as the primary resource for technical training, procedure coverage, troubleshooting, and in-service education • Work hands-on with customers for the first 10 cases according to the Onboarding Playbook • Attend clinical procedures and support customer and patient success with Endodontics products • Support the sales funnel and increase consumable utilization through training and in-servicing • Educate dentists, staff, and affiliated stakeholders through presentations and demonstrations • Stay current on clinical and library research, product developments, therapies, technology, and industry topics • Develop relationships with dental office personnel and identify key decision makers to facilitate future sales • Respond to system and product inquiries, diagnose hardware, software, and operator problems, and partner with technical support and service teams • Support customer referral events, practice marketing needs, professional education activities, and event support • Install newly sold systems • Gather HIPAA-compliant quantified data for marketing, R&D, and clinical/regulatory needs • Participate in meetings, training, conference calls, and team activities • Complete timely reporting and data entry • Maintain professional conduct, quality-system compliance, company-policy compliance, and disciplined account records • Perform related duties assigned by the supervisor

🎯 Requirements

• Typically 5 to 7 or more years of increasing responsibility in applicable professional experience • 3 years of sales experience in a patient care environment preferred • Bachelor's Degree or global equivalent in a related discipline preferred • Master's degree or global equivalent a plus • May hold one or more industry certifications; professional certification may be required to advance • Advanced clinical knowledge of endodontic disease states, procedures, technology, and business landscape • Ability to build rapport, establish trust, and assist clinicians and staff with change • Strong computer/technical skills, including Microsoft Office Suite and Salesforce.com • Strong understanding of industry practices • High proficiency with tools, systems, and procedures • Planning, organizational, decision-making, analysis, problem-solving, multitasking, communication, presentation, public speaking, interpersonal, conflict resolution, and partnership-building skills • Ability to resolve complex issues effectively • Willingness/ability to travel 60% • No special physical demands required

🏖️ Benefits

• Bonus eligibility • Medical coverage • Dental coverage • Vision coverage • 401K Plan with Company Match • PTO / Generous Time Off • Paid Parental Leave • Income Protection • Work Life Assistance Program • Flexible Spending Accounts • Educational Benefits • Worldwide Scholarship Program • Volunteer Opportunities