Senior Resident Engineer

🕒 August 11

🏄 California, Colorado – Remote

🏄 California – Remote ⛰️ Colorado – Remote

💵 $111k - $243k / year

⏰ Full Time

🟠 Senior

👷🏻‍♀️ Engineer

🦅 H1B Visa Sponsor

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Hewlett Packard Enterprise

WebsiteLinkedInAll Job Openings

10,000+ employees

🏢 Enterprise

🔧 Hardware

🤖 Artificial Intelligence

💰 $1.5G Post-IPO Equity - Hewlett Packard Enterprise on 2025-04

Enterprise • Hardware • Artificial Intelligence

Hewlett Packard Enterprise is an enterprise-focused technology company that delivers infrastructure, software, and services to help organizations build, manage, and secure hybrid cloud and AI-enabled environments. The company’s offerings — reflected in the provided text — include servers and high-performance computing (HPE ProLiant, HPE Cray), enterprise storage (HPE Alletra), networking products and services (HPE Aruba, Juniper partnership), AI platforms and turnkey AI factories, hybrid cloud and as-a-service offerings (GreenLake), security and networking (Zero Trust, SASE), and a broad portfolio of professional, advisory, and support services. HPE positions itself as a partner for large organizations modernizing data centers, deploying AI at scale, and adopting hybrid cloud operations.

📋 Description

• Provide post-sales technical and operational support for HPE Network Products • Work daily with the customer remotely or at the customer’s location • Support network issues, ongoing certification, and testing efforts • Understand the customer’s organizational structure and network implementation and support processes • Conduct network information-gathering workshops and understand technical requirements for new network designs • Test new tools, features, functionality, patches, and fixes in laboratory and pre-production environments • Develop implementation and verification plans for live network deployments • Hold technology workshops to discuss equipment and network problems and provide case status updates • Support design and planning of Juniper MX, QFX, EX series, and associated solutions • Define best-practice policies for Juniper/HPE product applications • Collaborate with other Resident Engineers and share lessons learned to minimize upgrade and network-change risks • Develop secondary skills in other HPE product portfolio offerings • Communicate with internal JTAC, escalation, engineering teams, and the customer • Provide occasional on-call weekend support and work longer hours when required

🎯 Requirements

• Bachelor’s degree in engineering, computer science, or equivalent experience • 7 years’ experience providing implementation and technical support of networking products in LAN, WAN, or Internet services environments • Experience in a technology vendor or service provider environment • JNCIE/CCIE Service Provider or equivalent JUNOS CLI experience across MX, QFX, and EX series • Expert IP/routing experience with OSPF, ISIS, BGP, MPLS-TE, RSVP, LDP, IPv6, and routing policy • Knowledge of routing protocol operation, migration, and scaling mechanisms • Experience with routing policies at BGP peering points • Knowledge of VPNs and tunneling technologies including MPLS, EVPN, L3VPN, and VPLS • Knowledge of Ethernet switching, 802.1Q, and QoS • Knowledge of Software-Defined Networking (SDN) • Ability to work independently and in a team environment • Strong customer interface and presentation skills • Ability to manage multiple projects and work calmly under pressure • Familiarity with management tools and network analyzers • Understanding of protocols surrounding IP service-provider networks • Understanding of BGP and route-reflector topologies • Ability to communicate effectively and technically with internal JTAC, escalation, and engineering teams • Ability to communicate effectively with the customer • Cloud architecture experience • Programming and scripting experience preferred, including Python, Ruby, shell, awk, and SLAX • Scripting skills in SLAX, Python, and Ansible • Database experience is a plus

🏖️ Benefits

• Health and wellbeing benefits supporting physical, financial, and emotional wellbeing • Personal and professional development programs • Flexible work arrangements to manage work and personal needs • Unconditional inclusion and inclusive workplace • Relocation consideration for the right candidate • Travel requirements under 10% • Variable incentives may also be offered • Equal employment opportunity and accessibility accommodations