Marketing Representative

🔥 5 minutes ago

🌺 Hawaii – Remote

🌺 Hawaii – Remote

💵 $17 / hour

⏰ Full Time

🟢 Junior

🎡 Marketing

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Hilton Grand Vacations

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1992

💼 Consulting

📣 Marketing

✈️ Travel

💰 Post-IPO Debt on 2024-11

Consulting • Marketing • Travel

Hilton Grand Vacations is dedicated to delivering exceptional vacation experiences to guests around the world. With a focus on creating unforgettable moments, Hilton Grand Vacations offers access to beautiful vacation locations, allowing guests to reconnect with loved ones while enjoying their travels. The company emphasizes a vibrant work environment and is committed to professional development through internships and various career opportunities in hospitality and guest services.

📋 Description

• Proactively contact guests through outbound calls and email prior to arrival. • Promote and book qualified Hilton Grand Vacations resort preview and timeshare tour appointments. • Recommend and assist with booking tours, activities, excursions, events, and approved vacation experiences. • Build rapport and create excitement around each guest's upcoming travel plans. • Manage assigned lead lists and achieve daily outbound call expectations. • Maintain accurate documentation and call dispositions within company systems. • Promote HGV Ultimate Access events and approved offerings. • Collaborate with leadership to resolve guest concerns and deliver exceptional service. • Maintain compliance with all company policies, procedures, and quality standards.

🎯 Requirements

• Validated experience in tours and activities sales or concierge services, with a demonstrated track record of meeting or exceeding sales and booking goals. • Minimum 1 year of customer service experience in hospitality, retail, call center, or similar customer-facing environment. • Strong interpersonal guest relations and etiquette skills. • Excellent verbal and written communication skills. • Ability to multitask, balance priorities, and work effectively in a fast-paced environment. • Ability to work independently, apply critical thinking, and collaborate successfully in a team setting. • Computer literacy and ability to learn customer service software applications and tools. • Must be able to work all days and shifts, including weekends and holidays. • High School Diploma/GED • Previous sales-related call center experience and/or timeshare marketing experience preferred. • Previous knowledge of Salesforce applications or similar CRM experience preferred. • Thorough understanding of the local area, including restaurants, sightseeing, locations, directions, and optional tours/activities preferred.

🏖️ Benefits

• Day One Medical Coverage: Medical, dental, and vision insurance starting your first day. • Generous Paid Time Off: Vacation, sick time, and paid parental leave. • 401(k) with company match • Life insurance • Employee stock purchase program • Tuition reimbursement for job-related degrees and certifications • Team Member discounts, travel programs, and resort benefits • Commission and bonuses governed by a compensation plan • Work-life balance and family-friendly benefits