Associate Implementation Lead

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Higharc

11 - 50 employees

🏠 Real Estate

☁️ SaaS

💰 $21M Series A on 2021-04

Real Estate • SaaS

Higharc is a company that offers a comprehensive, cloud-based platform specialized for the homebuilding industry. The platform, known as the Homebuilding Cloud, streamlines the design, sales, and construction processes by providing real-time automation, 3D visualization, and centralized data management. This enables homebuilders to design, sell, and construct homes more efficiently while enhancing buyer experience and accelerating time-to-market. Higharc's solutions integrate seamlessly across various departments, aiding in everything from plan drafting and estimating to sales and marketing, contributing to significant time savings and increased operational efficiency for construction teams.

📋 Description

• Own the delivery of customer configurations and home plans into the Higharc platform • Translate home plans, validate configurations, and produce documentation that meets the standard Higharc's builders depend on • Maintain task tracking and progress documentation to support milestone management across active implementations • Serve as a day-to-day point of contact for builder inquiries, helping map their products and documents into Higharc-compatible settings • Execute assigned deliverables on time and to standard, with direct accountability for your work product • Triage and document product issues — bugs, gaps, edge cases — and escalate them clearly to the Implementation Lead and Product team • Participate in customer on-sites and internal project reviews to build familiarity with builder environments and Higharc's implementation methodology • Travel up to 10–20% for customer on-sites and company retreats

🎯 Requirements

• 3+ years of experience in homebuilding, architecture, construction, or a related technical field — or equivalent time in CAD/BIM production environments • Hands-on proficiency with industry-standard CAD/BIM software and experience on complex projects • A track record of delivering accurate, high-quality work on deadline in collaborative team environments • Strong written and verbal communication skills — comfortable working with both internal teams and customer contacts • An organized, proactive approach to your own workload with a habit of surfacing issues early • Genuine curiosity about homebuilding processes, option management, and plan documentation • Direct experience with homebuilding workflows, production plans, or builder option configuration is a major plus • Familiarity with construction documentation standards or residential architecture is a major plus

🏖️ Benefits

• Comprehensive medical, dental, and vision coverage • Flexible PTO • Meaningful maternity/paternity leave • 401K with short and long-term disability plans • Home office stipend

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