Inside Sales Representative

🔥 0 minutes ago

🎸 Tennessee – Remote

🎸 Tennessee – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💼 Account Executive

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Highline Warren

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1001 - 5000 employees

Manufacturing • Automotive • Distribution

Highline Warren is a leading national manufacturer and distributor in the automotive aftermarket, offering a wide range of manufactured products including lubricants, chemicals, filtration systems, and automotive maintenance supplies. With state-of-the-art manufacturing facilities and a commitment to operational excellence, Highline Warren provides efficient distribution and premium products from trusted brands, ensuring customers receive quality solutions across the U. S. within two days.

📋 Description

• Contact regular and prospective customers to increase sales and improve customer satisfaction. • Generate new and repeat sales by providing product, category, brand, and pricing options • supported by technical information and customer service in a timely professional manner over the phone. • Engage in Consultative Selling. • Assist customers to get what they need with a desire to be successful, while also increasing sales, average order size, gross profit margin lines per order. • Educate, train and be an invaluable resource and partner to customers. • Utilize ERP /CRM systems to provide a summary of all pertinent account activity. • Accurately log all information to maintain a history of call, transactions and notes for complete customer profile. • Keep current and accurately maintain customer files, pricing, and notes. • Identify trends in customer satisfaction or dissatisfaction. • Identify potential new accounts and create a sales plan to open new customers. • Participate in annual Highline Warren sales and margin budgeting process developing year over year customer increases and overall position annual goal. • Ensure goals are met as defined. • Participate in monthly performance review meetings with Sales Team Lead. • Provide competitive market information for pricing, product trends, customer information. • Manage cost of sales including freight or other applicable expenses. • Process customer requests including returns. • Manage credit levels with Credit Department.

🎯 Requirements

• College degree or equivalent work experience preferred. • High school diploma required. • 4 years experience in an inside sales position, preferably in the Automotive Aftermarket or Installer industry.

🏖️ Benefits

• Minimal travel expected, potentially once per quarter