Debt Resolution Specialist

🕒 June 24

🇺🇸 United States – Remote

💵 $16 - $18 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 69%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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HighPoint Law Offices, LLC

WebsiteLinkedInAll Job Openings

11 - 50 employees

⚖️ Legal

💸 Finance

📋 Compliance

Legal • Finance • Compliance

HighPoint Law Offices, LLC is a law firm specializing in consumer and commercial debt collection, debt settlement, repayment plans, asset recovery, and bankruptcy-related legal services. The firm focuses on ethical, results-driven debt recovery while ensuring compliance with applicable laws and protecting clients' financial interests, providing personalized attention to both individual and business creditors.

📋 Description

• Handle outgoing and inbound calls from customers to resolve delinquent accounts • Assist customers with time-sensitive matters and provide follow-up • Listen, negotiate, and provide solutions for consumers based on their financial situation • Update customer accounts with accurate information • Follow policies and procedures and comply with federal and state collection-industry regulations, including the Fair Debt Collection Practices Act • Maintain assigned accounts and calling effort • Maintain excellent records of customer interactions • Process payments • Report directly to the Collections Manager

🎯 Requirements

• 3-5 years of legal collections experience • CLS experience preferred • Excellent customer service skills • Recent and prior legal collection experience • Vast understanding of the FDCPA • Excellent communication skills • Ability to work well in a fast-paced environment • Familiarity with computer programs including the Microsoft Office suite • Outstanding compliance and attention to detail • Competitive attitude

🏖️ Benefits

• 401(k) • Bonus based on performance • Competitive salary • Dental insurance • Health insurance • Paid time off • Great Work Environment • Career Advancement Opportunities • Continuous training

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