Staff Analyst, AI

🔥 5 minutes ago

🇺🇸 United States – Remote

💵 $155k - $190k / year

⏰ Full Time

🔴 Lead

🤖 Artificial Intelligence

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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hims & hers

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2017

🏥 Healthcare

💼 Consulting

📣 Marketing

Healthcare • Consulting • Marketing

Hims & Hers is an online platform with over 1 million subscribers that connects patients to licensed healthcare professionals across all 50 states in the U. S. The service offers comprehensive support for sexual health, weight loss, hair regrowth, mental health, and skincare through a 100% online process. Clients can receive personalized treatment plans which may include prescription medications, and benefit from free and discreet shipping. Hims & Hers prides itself on providing accessible and affordable healthcare without the need for insurance, offering transparent pricing and support from licensed providers. It aims to empower individuals by making healthcare and treatment conveniently available on their own terms, including mental health support, which includes treatments for anxiety and depression.

📋 Description

• Serve as a strategic analytics partner to teams building and operating Hims & Hers AI products, including patient-facing AI chat assistants and internal AI tools for care teams • Provide thought leadership and strategic partnership to AI Product stakeholders • Influence roadmap and investment decisions using data-driven insights into AI product performance • Own experimentation strategy for AI product launches and iterations, including test design, success metrics, sample-size estimation, guardrails, and results interpretation • Apply causal inference and quasi-experimental methods to assess AI impact on retention and clinical/operational outcomes • Define, validate, and own metrics frameworks and measurement plans for new and evolving AI product use cases • Establish pre-launch instrumentation and post-launch readouts in a complex, multi-source data environment • Partner with ML/Applied AI teams to evaluate model performance in production • Translate model-level signals into product and business metrics • Own commercial impact analysis, including cost savings, handle-time efficiency, support deflection, and retention/churn addressability sizing • Collaborate with AI/ML Engineering, Analytics Engineering, and Data Engineering teams on tracking requirements and data integrity across AI product pipelines and event schemas • Use Python or R alongside SQL to develop scalable analytical solutions • Design intuitive Looker dashboards to expand self-service across Product and Care Operations teams • Conduct deep-dive analyses and user/session segmentation to identify performance and opportunity areas • Recommend clear actions based on AI product performance analyses • Champion data quality, documentation, and deliverable consistency across dbt models and BigQuery tables • Mentor junior analysts • Report to the Manager of AI Analytics

🎯 Requirements

• 8+ years of experience in analytics, data science, or a related quantitative field • Bachelor's degree in Statistics, Mathematics, Economics, Computer Science, Engineering, or a related field • 5+ years of experience designing, executing, and analyzing A/B tests, ideally including tests on AI/ML-driven product experiences • Experience partnering with ML teams to evaluate model outputs and translate them into product/business metrics • Extensive experience working with data engineering and analytics engineering teams, including dbt-modeled production pipelines • Strong knowledge of experimental design and statistical inference • Experience applying causal inference techniques beyond standard A/B testing, such as quasi-experimental methods or observational study design • Experience with subscription-based business models and metrics, including cohort analysis, retention/churn analysis, and addressability sizing • Expert SQL skills; BigQuery preferred • Advanced experience with Looker or Tableau • Ability to explain technical analyses clearly to non-technical audiences, including senior leadership • Experience shaping and influencing product strategy • Proactive, ownership-driven mindset with strong organizational and prioritization skills • Preferred: Experience evaluating conversational AI or LLM-based products • Preferred: Familiarity with telehealth concepts or subscription-based healthcare models, including clinical safety considerations in AI-assisted workflows • Preferred: Experience with GrowthBook or a comparable experimentation platform • Preferred: Experience with survival analysis or time-to-event modeling, including lifelines, pyfixest, or statsmodels • Preferred: dbt, Airflow, and Databricks experience • Must be legally authorized to work in the U.S. without restriction for any employer • Must not require immigration sponsorship by Hims & Hers in order to work in the U.S.

🏖️ Benefits

• Competitive salary & equity compensation for full-time roles • Unlimited PTO • Company holidays • Quarterly mental health days • Comprehensive medical, dental & vision benefits • Parental leave • Employee Stock Purchase Program (ESPP) • 401k benefits with employer matching contribution • Offsite team retreats • Flexible/remote work approach • Reasonable accommodations for qualified individuals with disabilities and disabled veterans