Insurance Follow-Up Representative

Job not on LinkedIn

🔥 23 minutes ago

🌽 Illinois, New Jersey, +3 more states – Remote

infoinfo

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔒 Insurance

🚫👨‍🎓 No degree required

Where this job comes from

Posted on Hollis Cobb Associates's careers page, not through a job board

First seen by Remote Rocketship 23 minutes ago

Logo of Hollis Cobb Associates

Hollis Cobb Associates

501 - 1000 employees

Founded 1977

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Hollis Cobb Associates is a revenue cycle management and healthcare services company that partners with hospitals and healthcare providers to optimize billing, collections, and patient access processes. They combine hands-on services—front-end patient access, pre-authorization support, accounts receivable management, denials resolution, and bad-debt collections—with software products (fae for financial assistance and passage for automated pre-authorization) to streamline workflows, reduce denials, and improve cash recovery. Hollis Cobb positions itself as a B2B provider using technology and experienced staff to increase efficiency and patient satisfaction for clients nationwide.

📋 Description

• Research and update commercial and government insurance information in various databases • Verify patient insurance coverage • Submit claims to private and government-sponsored insurance companies • Follow up on pending claims and work denials for all payers • Query information on remote Medicare software • Learn new systems and process solutions to ensure proper assignment and workflow • Contact insurance companies, payers, or patients to gather information for appeal processing • Remain compliant with company policies, processes, legal guidelines, HIPPA, and State and Federal regulations • Enter and update benefit information accurately in various databases • Adhere to departmental and client production standards • Handle medical records accurately and confidentially • Perform other duties as assigned by the manager

🎯 Requirements

• A high school diploma or equivalent is required • 2 or more years of experience within the medical industry is preferred • 2 or more years of experience in medical billing required • Experience working with both government and commercial payers required • Knowledge of insurance terminology and processes • Intermediate to advanced proficiency in computer skills using Microsoft Word and Excel software • Knowledge and skill navigating insurance portals for online benefit review • Medical system platform experience with STAR, EPIC, etc. • Ability to type a minimum of 25 wpm • Must be able to work on a computer for the scheduled shift • Must answer and make telephone calls using a standard or computer soft telephone • Must be able to utilize multiple screens and systems simultaneously • Must be on camera 100% of the time during the scheduled shift • Ability to occasionally stand or walk and lift and/or move up to 25 pounds

🏖️ Benefits

• Work from Home office environment • Webcam provided • Equal Opportunity Employer

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