
10,000+ employees
Founded 1978
🏗️ Construction
📦 Logistics
🛒 Retail
💰 Debt Financing on 2007-07
Construction • Logistics • Retail
The Home Depot is a leading home improvement retailer, offering a wide range of building materials, home improvement products, lawn and garden products, and related services. The company operates both physical stores and an online platform, providing comprehensive solutions for DIY enthusiasts, professional contractors, and homeowners. The Home Depot is committed to diversity, equity, and inclusion, providing employment opportunities and benefits to a diverse workforce. Additionally, the company places a high emphasis on customer service and associate engagement to maintain its position as a trusted leader in the home improvement industry.
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10,000+ employees
Founded 1978
🏗️ Construction
📦 Logistics
🛒 Retail
💰 Debt Financing on 2007-07
Construction • Logistics • Retail
The Home Depot is a leading home improvement retailer, offering a wide range of building materials, home improvement products, lawn and garden products, and related services. The company operates both physical stores and an online platform, providing comprehensive solutions for DIY enthusiasts, professional contractors, and homeowners. The Home Depot is committed to diversity, equity, and inclusion, providing employment opportunities and benefits to a diverse workforce. Additionally, the company places a high emphasis on customer service and associate engagement to maintain its position as a trusted leader in the home improvement industry.
• Teach, coach, and train associates to execute core Asset Protection initiatives • Drive Merchandise Protection Standards, Pick Ticket, and Lockup programs • Review Front End Accuracy, theft and fraud, and G.E.T. initiatives • Promote safety initiatives and ensure compliance with safety culture, parking-lot safety strategies, and processes • Ensure third-party guards understand and follow post orders • Partner with DHRM and District Manager on de-escalation of serious incidents and threats of violence • Teach store leadership and associates about theft/fraud, operational shrink, and shrink mitigation • Build relationships with Government Relations and law enforcement for localized support • Enter internal cases into the case management system in accordance with Asset Protection policy • Review activity cans, alerts, physical security, theft trends, exception-based reporting, theft portal, and AP Performance Hub • Identify theft trends by class and SKU and create solutions • Conduct interviews for internal theft cases • Review, approve, or reject external cases submitted by Asset Protection Specialists • Analyze district and store shrink performance and manage the Company's shrink reduction strategy • Make hiring and disciplinary decisions, including termination, leveraging HR resources • Staff and schedule Asset Protection associates based on business needs, theft trends, and store tips • Develop Asset Protection associates, leads, and case documentation • Conduct performance reviews and participate in talent reviews • Coach associates on safety behaviors and environmental/regulatory processes, including HHM and SRC programs • Report to the Regional Asset Protection Manager and manage 5–8 direct reports • Travel overnight 5% to 20% of the time
• Must be 18 years of age or older • Must be legally permitted to work in the United States • Associate's degree program or equivalent degree in a related field • 3 years of work experience • 3 years of leadership experience • 3+ years multi-unit retail Asset Protection experience • Experience leading a team focused on external/internal theft • Experience conducting internal investigations, including interviews • Experience with Organized Retail Crime elements and law enforcement partnerships • Experience utilizing/managing physical security and investigations systems, including CCTV, Alarm, and Exception Based Reporting • LPC/LPQ Certification • Working knowledge of Microsoft Office Suite • Working knowledge of presentation software, e.g., Microsoft PowerPoint • Ability to collaborate and work effectively with cross-functional teams • Ability to negotiate, handle complaints, settle disputes, and resolve grievances with internal and external customers • Excellent written and verbal communication skills • Licensure/certification requirements vary by location • Ability to work a flexible retail schedule supporting multiple store locations
• Career at The Home Depot with opportunities to be part of something bigger • Full-time employment
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