Field Service Technician

🕒 2 days ago

🗽 New York – Remote

🗽 New York – Remote

💵 $27 - $29 / hour

⏰ Full Time

🟢 Junior

🔧 Field Service Engineer

🚫👨‍🎓 No degree required

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The Home Depot

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1978

🛒 Retail

👥 B2C

💰 Debt Financing on 2007-07

Retail • B2C

The Home Depot is a leading home improvement retailer, offering a wide range of building materials, home improvement products, lawn and garden products, and related services. The company operates both physical stores and an online platform, providing comprehensive solutions for DIY enthusiasts, professional contractors, and homeowners. The Home Depot is committed to diversity, equity, and inclusion, providing employment opportunities and benefits to a diverse workforce. Additionally, the company places a high emphasis on customer service and associate engagement to maintain its position as a trusted leader in the home improvement industry.

📋 Description

• Diagnose, repair and perform preventive maintenance on industrial equipment both mechanically and electrically. • Perform proper inspections and testing of customer equipment aligned with preventive maintenance. • Be available and accessible by phone and tablet during work schedule in order to provide excellent customer service. • Utilize company technology platform to document all work performed on equipment, including labor and parts. • Accurately maintain, report and store parts inventory. • Complete and organize tech stock replenishment into company vehicle. • Communicate proactively with business partners and leaders regarding customer needs, parts and servicing of equipment to provide excellent customer service. • Effectively communicate with customers regarding service requested and provided. • Perform other responsibilities and duties as required.

🎯 Requirements

• Must be 18 years of age or older • Must be legally permitted to work in the United States • Must have valid Drivers' License for your employment state • At least 1 year of experience troubleshooting and repairing equipment and conducting preventive maintenance on industrial and commercial equipment • Ability to read and interpret mechanical, hydraulic, pneumatic, or electrical schematics • Versatile equipment maintenance repair skill set • Ability to adhere to OSHA regulations including, but not limited to fall protection, lock-out tag-out procedures • Associate must be willing to get EPA 608 certification and be willing to perform the responsibility of refrigerant removal for recycling. • Must reside within 15-20 miles of the target city • Demonstrated ability to collaborate and work effectively with cross-functional teams • Good written and verbal communications skills • Be a self-starter and have the ability to work independently driving customer satisfaction with a passion for equipment maintenance • Ability to consistently and accurately document work performed