Field Service Engineer – Medical Imaging

🕒 June 2

🏄 California, Oregon, +1 more states – Remote

🏄 California – Remote 🌲 Oregon – Remote ☕ Washington – Remote

💵 $42 - $73 / hour

⏰ Full Time

🟢 Junior

🔧 Field Service Engineer

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Philips

WebsiteLinkedInAll Job Openings

10,000+ employees

⚕️ Healthcare Insurance

🧬 Biotechnology

Healthcare Insurance • Biotechnology • Medical Devices

Philips is a global health technology company committed to improving people's health and well-being through meaningful innovation. They focus on various domains including personal health, diagnosis and treatment, and connected care, striving to provide advanced technologies and solutions that enhance health outcomes for individuals and healthcare providers alike.

📋 Description

• Responsible for customer relationship management through effective use of technical knowledge to install, troubleshoot, service, and maintain equipment at customer sites nationally • Deliver exceptional customer service by setting clear expectations, meeting commitments and arrival times, and resolving customer issues efficiently • Build strong customer relationships by understanding their business environment while contributing to service revenue growth • Collaborate as an active member of the regional team to improve processes, identify training gaps, and share best practices • Continuously expand capabilities by learning new tools and becoming qualified across multiple modalities as needed • Complete all required administrative and compliance tasks in accordance with company, state, and federal regulations • Diagnose and resolve electronic, mechanical, and network-related system issues using established tools, resources, and escalation processes • Perform preventative maintenance, field changes, installations, and corrective service within required timeframes • Travel extensively (approximately 90%) with the ultimate focus being in the assigned territory to support customer sites

🎯 Requirements

• 1+ years of diagnostic imaging service experience (field or hospital-based) or 3+ years in an electromechanical service environment • Experience supporting diagnostic X-Ray, Cath Labs, or Image-Guided therapy equipment is preferred • Strong technical aptitude with ability to apply electronic, mechanical, and networking principles to install, troubleshoot, and repair complex systems • Hold an associate degree in electronics or a related field, or an equivalent combination of education and hands-on experience • Practical problem-solving skills in regulated service environments • Meet physical, cognitive, and environmental job requirements of a field service role

🏖️ Benefits

• Health insurance • 401k (up to 7% match) • HSA (with company contribution) • Paid time off • Stock purchase plan • Education reimbursement • On-call pay • Company fleet/car (if applicable) • Training and advancement opportunities