Field Service Engineer

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🕒 May 28

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Struers

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1875

🔧 Hardware

Hardware • Manufacturing

Struers is a global manufacturer and supplier of materialographic and metallographic equipment and consumables for sample preparation and analysis. The company provides cutting, mounting, grinding, polishing, hardness testing, and image-analysis solutions, plus automation and AI-powered inspection tools (e. g. , StructureExpert Weld) and training, technical service, and knowledge resources. Struers serves laboratories and quality-control environments across industries, with offices in many countries and a broad product range of equipment and consumables.

📋 Description

• Provide onsite customer service, maintenance, calibration, warranty, and break-fix repairs for precision materialographic sample preparation and analysis equipment • Travel weekly to customer sites within the assigned territory • Perform factory-level installation, repair, retrofits, upgrades, calibration, and preventive maintenance on mechanical, electromechanical, hydraulic, and pneumatic equipment • Provide professional customer support via onsite visits, phone, email, and written correspondence • Promote preventive maintenance contracts, calibration services, spare parts, consumables, and equipment sales • Maintain accurate and timely service documentation, customer records, and visit reports • Manage and maintain appropriate spare parts inventory within the service vehicle

🎯 Requirements

• Associate degree (AE) or equivalent certificate in electronic technology from an accredited technical school, or equivalent military experience • 2–3 years of field service experience supporting electromechanical equipment • Strong electronic troubleshooting skills with knowledge of pneumatics and hydraulics • Ability to read and interpret electronic schematics, wiring diagrams, and pneumatic and hydraulic diagrams • Excellent customer service and relationship-building skills • Proficiency with MS Windows, Outlook, and Microsoft Office applications • Valid driver’s license with a clean driving record

🏖️ Benefits

• comprehensive benefits package including 401(k) with company match and immediate vesting • medical insurance • critical illness coverage • short- and long-term disability • pet insurance • 15 days of vacation annually • sick time • volunteer time • floating holidays • birthday holiday • company laptop and smartphone • company van, tools, and inventory