Flooring Sales Specialist – Remote

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🍑 Georgia – Remote

🍑 Georgia – Remote

💵 $18 / hour

⏰ Full Time

🟢 Junior

🤑 Sales

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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The Home Depot

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1978

🏗️ Construction

📦 Logistics

🛒 Retail

💰 Debt Financing on 2007-07

Construction • Logistics • Retail

The Home Depot is a leading home improvement retailer, offering a wide range of building materials, home improvement products, lawn and garden products, and related services. The company operates both physical stores and an online platform, providing comprehensive solutions for DIY enthusiasts, professional contractors, and homeowners. The Home Depot is committed to diversity, equity, and inclusion, providing employment opportunities and benefits to a diverse workforce. Additionally, the company places a high emphasis on customer service and associate engagement to maintain its position as a trusted leader in the home improvement industry.

📋 Description

• Provide consultative customer service and an effortless sales experience by phone • Build rapport and trust to meet or exceed sales objectives and call quality requirements • Use established sales methodologies to close transactions • Communicate expectations and prepare customers for installation-process next steps • Generate sales for Service Agreements and follow up on sit-no-sale opportunities across multiple geographic areas • Interact with customers, service providers, and Home Depot associates • Process sales orders and set appointments while following pricing and process requirements • Verify product and appointment accuracy and set accurate customer expectations • Assist with flooring product selection, customization, and project inquiries • Qualify customers, generate leads, and transfer them to a Virtual Design Specialist • Use the online configurator tool, handle inquiries, check order status, follow up with vendors and stores, make outbound calls, and obtain payment • Coordinate sales and appointment completion with Home Depot associates and service providers • Address customer, service provider, and associate issues in a timely manner

🎯 Requirements

• Must be at least 18 years of age or older • Must be legally permitted to work in the United States • Working knowledge of Microsoft Office Suite • Ability to convey complex or technical ideas and processes in easy-to-understand terms to diverse audiences • Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers • Excellent written and verbal communication skills • High school diploma and/or GED • 1 year of work experience • No previous leadership experience required • Certifications: None

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