Senior Principal, Enterprise User Experience

🔥 15 hours ago

🇺🇸 United States – Remote

💵 $180k - $280k / year

⏰ Full Time

🟠 Senior

🎨 Product Designer (UI/UX)

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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The Home Depot

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1978

🏗️ Construction

📦 Logistics

🛒 Retail

💰 Debt Financing on 2007-07

Construction • Logistics • Retail

The Home Depot is a leading home improvement retailer, offering a wide range of building materials, home improvement products, lawn and garden products, and related services. The company operates both physical stores and an online platform, providing comprehensive solutions for DIY enthusiasts, professional contractors, and homeowners. The Home Depot is committed to diversity, equity, and inclusion, providing employment opportunities and benefits to a diverse workforce. Additionally, the company places a high emphasis on customer service and associate engagement to maintain its position as a trusted leader in the home improvement industry.

📋 Description

• Lead UX strategy and strategic UX activities connecting customer and associate experiences • Work with strategists, designers, and researchers to craft end-to-end experiences and drive strategic direction • Solve complex user and customer problems using design thinking, ideation, alignment, and scalable UX frameworks • Craft end-to-end experiences supporting cutting-edge retail strategies and balancing user needs with business strategy • Advocate for customers and users by championing actionable insights and improving product usability • Proactively identify insights and opportunities and drive consistency and standards across domains • Support 4–6 product teams within a customer/associate experience segment • Model and ensure consistency of deliverables across domains • Lead synthesis and facilitation activities and deliver UX strategy artifacts such as experience maps and service blueprints • Develop and mentor principals and future principals on strategy, planning, and innovative practices • Help UX leadership align resources to products based on skillset and product team needs • Attract, retain, develop, and motivate top talent • Partner with Product, Development, UX resources, and business stakeholders across multiple domains • Drive UX practice, vision, purpose, and alignment across multiple domains using user research with OGSMs or OKRs • Communicate insights and opportunities and drive value across domains

🎯 Requirements

• Must be eighteen years of age or older • Must be legally permitted to work in the United States • Bachelor's degree or equivalent degree in a field of study related to the job • Minimum 10 years of work experience • 8+ years of experience working with agile software development teams • Strong interpersonal savvy • Knowledge of UX research and design best practices • Ability to lead strategically as a strategist, service designer, information architect, creative director, or big project team lead • Ability to operate autonomously and drive consistency and standards • Ability to communicate effectively and influence business and product leadership • Ability to work collaboratively with researchers, designers, engineers, analysts, and product managers

🏖️ Benefits

• Remote/Virtual work arrangement • Overnight travel typically less than 10% of the time