Senior Solution Architect

🕒 June 1

đŸ‡ș🇾 United States – Remote

đŸ’” $185.5k - $225k / year

⏰ Full Time

🟠 Senior

đŸ’» Solutions Engineer

Where this job comes from

Posted on Honeycomb.io's careers page, not through a job board

First seen by Remote Rocketship June 1

Logo of Honeycomb.io

Honeycomb.io

51 - 200 employees

Founded 2016

☁ SaaS

🏱 Enterprise

đŸ€– Artificial Intelligence

SaaS ‱ Enterprise ‱ Artificial Intelligence

Honeycomb. io is an observability platform designed to provide comprehensive insights into application performance. It unifies logs, metrics, and traces into a single data type, allowing engineers to quickly diagnose and resolve issues. Honeycomb. io offers features like distributed tracing, anomaly detection, and service maps to help teams enhance system visibility and operational efficiency. It integrates with popular cloud services like Amazon Web Services and Kubernetes, and supports technologies such as OpenTelemetry. Honeycomb. io aims to enable engineering teams to deploy confidently, reduce incident response times, and improve overall productivity.

📋 Description

‱ Own the technical sales motion on a portfolio of mid-market to enterprise accounts across AMER ‱ Lead discovery, solution design, and technical conversations from first call through close ‱ Define success criteria, run POCs, navigate competitive evaluations, and build stakeholder confidence ‱ Engage engineering leaders, platform teams, and SRE organizations on observability best practices and AI-era workflows ‱ Translate complex customer environments into clear architectures and solution narratives ‱ Leverage AI tools efficiently while maintaining accuracy and reliability ‱ Instrument applications, troubleshoot technical blockers, and help customers prove outcomes in real environments ‱ Contribute demos, solution frameworks, reference architectures, and repeatable technical assets ‱ Deliver demos, workshops, and technical presentations ‱ Collaborate with Sales, Product, Marketing, Field Engineering, and DevRel ‱ Bring customer and field signals into roadmap and product positioning discussions ‱ Help onboard newer team members and contribute to continuous improvement ‱ Cover some EMEA customer calls

🎯 Requirements

‱ Preference for CST and EST based candidates; expected to work some EMEA calls ‱ 5+ years of pre-sales, solution architecture, or customer-facing technical experience in B2B SaaS with a highly technical ICP, focused on enterprise or mid-market accounts ‱ Track record of winning competitive, multi-stakeholder deals with technical buyers and navigating complex evaluation processes ‱ Experience selling into developer, platform, SRE, or engineering-led organizations ‱ Strong executive presence and ability to tailor messaging from hands-on engineers to VP-level decision-makers ‱ Strong solutioning skills, including whiteboarding, simplifying complexity, and crafting technical strategies ‱ Hands-on fluency across modern cloud environments, CSPs, containers, Kubernetes, distributed systems, and API-driven architectures ‱ Working knowledge of observability, distributed tracing, and OpenTelemetry ‱ Comfort navigating code and implementation details across common languages and frameworks ‱ Experience owning POCs and technical evaluations end-to-end ‱ Collaborative, cross-functional experience with Product, Engineering, and GTM teams ‱ Familiarity with MEDDPICC or Command of the Message is a plus ‱ Willingness to travel approximately 20% for customer engagements, field events, and internal collaboration ‱ Must be eligible to work in the United States; Honeycomb cannot currently sponsor or support visa transfers

đŸ–ïž Benefits

‱ Generous equity with employee-friendly stock program ‱ Transparent pay based on levels relative to experience ‱ Unlimited PTO ‱ Distributed-first mindset and culture ‱ Home office, co-working, and internet stipend ‱ Full benefits coverage for employees, with additional coverage available for dependents ‱ Up to 16 weeks of paid parental leave, regardless of path to parenthood ‱ Annual development allowance ‱ Reasonable accommodations during the hiring process

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