Auto Claims Adjuster II – Total Loss

🕒 July 22

🇺🇸 United States – Remote

💵 $57.5k - $79.1k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

📋 Claims Specialist

🦅 H1B Visa Sponsor

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👻 Ghost score 37%

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Logo of Horace Mann

Horace Mann

1001 - 5000 employees

Founded 1945

🛡️ Insurance

💸 Finance

📚 Education

Insurance • Finance • Education

Horace Mann is a company that provides comprehensive insurance and financial solutions tailored for educators and public sector workers. The company offers a wide range of insurance options including auto, home, renters, liability, life, and supplemental insurance. In addition to insurance, Horace Mann provides retirement and financial strategies, such as 529 College Savings Plans, investment management, and student loan solutions designed specifically to help educators. They are committed to supporting educators through various programs, workshops, webinars, and partnership initiatives that aid in professional and personal financial wellness. Horace Mann is recognized for its strong financial stability and ethical governance practices, ensuring security and privacy for its nearly one million educator clients across the nation.

📋 Description

• Verify coverage and investigate liability, damages, and claim circumstances for assigned total loss claims • Investigate complex losses, including multi-vehicle accidents, and determine appropriate claim handling strategies • Evaluate claims to determine settlement value while adhering to company best claim practices and regulatory requirements • Apply state-specific regulations and company guidelines to ensure accurate and compliant claims handling • Independently manage a dedicated inventory of total loss claims from initial assignment through final settlement • Coordinate all aspects of the total loss process, ensuring timely evaluation, settlement, and claim closure • Negotiate fair claim settlements while balancing customer satisfaction and sound business practices • Maintain ownership of the customer experience throughout the total loss process • Provide proactive, timely communication to customers, claimants, lienholders, agents, and other involved parties • Explain coverage, settlement decisions, and claims processes clearly and confidently • Partner with internal claims teams, vendors, and business partners to facilitate efficient claim resolution • Maintain accurate claim documentation and ensure compliance with company policies and state regulations • Continuously expand technical claims knowledge and remain current on industry trends and regulatory changes

🎯 Requirements

• 2+ years of prior claims handling experience, preferably in auto claims • Ability to independently manage a claims inventory while making sound claims decisions • Strong understanding of insurance coverage, liability investigations, and claim settlement practices • Ability to obtain and maintain all required state adjuster licenses • Excellent verbal and written communication skills • Strong analytical, organizational, and problem-solving abilities • Must obtain and maintain all required state adjuster licenses

🏖️ Benefits

• Bonus • Periodic travel may be required

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