Senior User Experience Researcher II

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OneStream Software

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💸 Finance

🏢 Enterprise

💰 Series B on 2021-04

Software • Finance • Enterprise

OneStream Software is a financial software solutions provider that specializes in streamlining financial consolidation, reporting, and planning processes for businesses. Their platform is designed to enhance organizational efficiency by integrating various financial functions into a single, easily manageable system, thereby enabling businesses to make informed decisions based on real-time financial data.

📋 Description

• Assess our product landscape and propose a UX Metrics approach. • Oversee evaluative and generative research studies, sometimes performing original research, and often enabling others to do so. • Define research strategies and methodologies aligned with business goals and product roadmaps. • Mentor and guide our associate researcher and our designers in best practices for user research and usability testing, teaching them new methods and giving feedback on their research work. • Establish best practices and guardrails for responsible AI use in UX research, including validation of AI-generated outputs, protection of customer data, and clear documentation of research methodology. • Collaborate with Design, Engineering, and Product to identify research questions and methods and help solve business and customer needs. • Continue building up the long-term panel of customer participants we have started drawing on; oversee logistics and ensure representative samples. • Present research findings and recommendations to stakeholders at all levels, influencing product strategy and design decisions. • Champion a culture of continuous learning and iteration, advocating for user needs throughout the product lifecycle. • Support research operations, including tools, templates, and reporting.

🎯 Requirements

• Bachelor’s degree in Human-Computer Interaction (HCI), Cognitive Psychology, or other related field; or equivalent experience. • 9+ years of experience in a UX-related field, including experience in enterprise software or data-heavy applications. • Proven track record of leading research projects and influencing product direction, using AI to augment. • Experience synthesizing research and developing research materials using AI tools. • Advanced communication and problem-solving skills; ability to persuade and educate through research findings and practice. • Work independently in a remote setting while collaborating effectively with cross-functional teams. • Expertise in a wide range of research methods (usability testing, interviews, surveys, field studies, etc.). • Strong logical thinking, empathy, curiosity, and a passion for understanding complex user needs.

🏖️ Benefits

• Vision • Medical • Life • Dental • 401K