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Solutions Engineer

Job not on LinkedIn

🔥 10 hours ago

🇨🇦 Canada – Remote

💵 $80k - $129k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

Where this job comes from

Posted on HostPapa's careers page, not through a job board

First seen by Remote Rocketship 10 hours ago

Still open on HostPapa's site. Checked 1 hour ago.

Logo of HostPapa

HostPapa

51 - 200 employees

Founded 2006

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

HostPapa is a web hosting company that provides a variety of hosting solutions including shared web hosting, WordPress hosting, VPS hosting, and reseller hosting. They also offer additional services such as domain registration, website building tools, business email services, and security features like SSL certificates. HostPapa prides itself on its 24/7 award-winning customer support available globally, ensuring that customers receive assistance in their preferred language and timezone. With a focus on small businesses, HostPapa aims to empower customers to achieve their online goals with reliable and high-performance hosting services.

📋 Description

• Gather, analyze, and document partner business and technical requirements across integrations, migrations, reporting, and platform configurations • Evaluate partner technical environments and recommend scalable, efficient solution approaches • Lead technical discovery sessions, solution design discussions, proof of concepts, and implementation planning • Support API integrations, email and web services implementations, migrations, and onboarding activities • Collaborate with Product, Engineering, Operations, Support, and Project teams to align scope, dependencies, timelines, and technical requirements • Translate partner needs into technical tasks, project plans, and implementation documentation • Deliver technical presentations, walkthroughs, demonstrations, and enablement sessions for partners and stakeholders • Provide guidance on solution architecture, integrations, implementation strategies, and technical issue resolution • Support ongoing partner relationships by troubleshooting technical and operational challenges as needed • Stay informed on relevant technologies, products, hosting platforms, and industry trends • Support other tasks or projects as assigned to meet team and business needs

🎯 Requirements

• Experience working in Solutions Engineering, Technical Consulting, Sales Engineering, Technical Account Management, or similar customer-facing technical roles • Strong understanding of technical solution design, integrations, implementation planning, and systems analysis • Experience working with APIs, web services, migrations, onboarding projects, or platform implementations • Ability to manage technical discussions with both technical and non-technical stakeholders • Strong communication, documentation, presentation, and relationship-building skills • Analytical and problem-solving mindset with strong organizational skills • Familiarity with hosting, telecommunications, cloud services, email platforms, or web services environments is considered a strong plus • Comfortable managing multiple projects, stakeholders, and technical priorities simultaneously • Ability to quickly learn new technologies, systems, and partner environments • Willingness to travel occasionally for partner discovery, implementation, or enablement activities when required

🏖️ Benefits

• Remote-first work, with team members across many countries • Competitive pay, benchmarked against the markets we hire in • Room to grow, with real ownership of your work and support for professional development • Flexibility in how and when you work, within the core hours your team needs • Access to the AI tools you need to do your work, and the room to experiment with them • Equal-opportunity employer • Accommodations for people with disabilities at every stage of the hiring process

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