Principal Systems Architect

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🕒 May 18

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Hotel Engine

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

🛍️ eCommerce

🚗 Transport

💰 $65M Series B on 2021-12

eCommerce • Transport • Travel

Hotel Engine is a powerful platform that simplifies business travel by allowing companies to easily book, manage, and save on travel needs. The platform offers access to over 750,000 hotels globally, enabling seamless reservations for various group sizes, from small teams to large corporate events. With features like centralized reporting, flexible payment options, and dedicated support, Hotel Engine aims to streamline the travel experience for both organizations and individual travelers, ensuring significant savings in time and money.

📋 Description

• Own the end-to-end architecture of the platforms that power how we go to market — Salesforce, Tray.io, Outreach, Slack, ZoomInfo, AWS Connect, and the integration fabric that connects them to Snowflake, our product stack, and our engineering systems. • Partner directly with Sales, Marketing, RevOps, Product, and Engineering to translate ambiguous business problems into durable, metadata-driven systems that scale faster than headcount. • Architect the middleware fabric that connects Salesforce to Outreach, ZoomInfo, Snowflake, Customer.io, AWS Connect, NetSuite, and dozens of GTM tools. • Serve as the technical translator between Business Systems and Engineering. • Architect Slack as the operational surface for GTM — automated pulse reports, deal alerts, approval workflows, case routing notifications, and incident response. • Own the systems-side of Engine's AI initiatives — AgentForce design patterns, prompt and data grounding strategies, MCP server architecture, and the orchestration patterns that let agents act on Salesforce, Snowflake, and product data safely.

🎯 Requirements

• 8+ years architecting Salesforce at scale — Sales Cloud, Service Cloud, Flow, Apex, LWC, Experience Cloud, and Data Cloud. • Deep, hands-on experience with Tray.io (or equivalent: Workato, Mulesoft, n8n) — including workflow design patterns, error handling, callable workflows, and high-volume orchestration across millions of records. • Production experience with Outreach architecture — triggers, sequences, plugins, ZoomInfo enrichment, and Salesforce sync. • Strong working knowledge of Slack as a platform — Block Kit, slash commands, event subscriptions, and Slack-native workflow design. • Proven experience integrating GTM systems with data warehouses (Snowflake), event streams (Kafka, webhooks), and product systems — REST/SOAP APIs, event-driven architecture, and idempotent design.

🏖️ Benefits

• Competitive base pay tied to role and experience, with opportunities for bonuses, commissions, and equity. • Check out our full list at engine.com/culture. • Different roles have different needs in terms of the environments that drive success which is why we have a hybrid-hub model. Whether you are in one of our amazing offices or fully remote, we’ll make sure you have what you need to succeed.