Senior Servicing Specialist

Job not on LinkedIn

🔥 15 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

👻 Ghost score 12%

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HouseMax Funding

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

🏠 Real Estate

💸 Finance

Real Estate • Finance

HouseMax Funding is a real-estate-focused lending company based in Austin, Texas that specializes in hard money lending and mortgage products for fix-and-flip investors. The firm’s founders have direct experience flipping homes and operating across real estate investing verticals, and HouseMax emphasizes low interest rates, fast funding times, and customer service tailored to short-term real estate finance needs.

📋 Description

• Serve as the first point of contact for current clients regarding loan issues • Follow up timely and consistently with past-due accounts via email and phone • Maintain target cure rates for the default prevention portfolio • Prepare loan documentation for business-purpose real estate loans • Process loan payments • Manage escrow processes for taxes and insurance • Liaise with counterparties regarding portfolio and specific-loan information • Board newly funded loans to the servicing platform • Complete post-booking audits on loans booked the previous day • Track insurance and review lienholder information and coverage amounts • Monitor for force-placed insurance • Prepare payoff requests and loan extensions • Process paid loans and prepare and file collateral releases • Provide quality daily updates on loan status throughout the loan lifecycle • Oversee borrower loan accounts, maintain accurate records, and ensure compliance with loan agreements and regulations

🎯 Requirements

• Bachelor’s degree preferred or equivalent experience • 3+ years of loan servicing experience preferred • Construction/loan knowledge is a benefit • Proficient in Microsoft Office 365 • Basic knowledge of Microsoft Excel preferred • Detail-oriented • Good communication and customer service skills • Ability to work well in a collaborative team environment • Ability to work Monday through Friday, with occasional evening and weekend work as required • Ability to perform the stated physical and environmental requirements, with reasonable accommodations where applicable

🏖️ Benefits

• Equal employment opportunity regardless of protected characteristics • Reasonable accommodations for individuals with disabilities • Remote work arrangement • Full-time employment • Travel up to 5% of the time

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