Customer Care Representative

Job not on LinkedIn

🔥 3 minutes ago

🇺🇸 United States – Remote

💵 $23 - $28 / hour

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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HP Hood LLC

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1846

🍽️ Food & Beverage

🏭 Manufacturing

🛒 Retail

💰 $350k Grant - HP Hood on 2024-11

Food & Beverage • Manufacturing • Retail

HP Hood LLC is a U. S. -based dairy company that produces and markets a wide range of refrigerated and frozen dairy products — including milk, ice cream, cottage cheese, sour cream, cream and eggnog — for retail consumers. The company emphasizes quality control from farm to fridge, sustainability and community involvement, and supports consumers with recipes and store-locator tools.

📋 Description

• Develop, maintain and promote pleasant and professional relationships with all internal and external customers • Contact each account to obtain orders for delivery • Ensure customers are called in a timely manner and deadlines are met • Meet daily call quotas while handling balances, extracts, specials, potentials and complaints with minimal errors • Maintain accurate customer files with deliveries, telephone numbers and call times • Supply sales, shipping, marketing, production and distribution with accurate information concerning customer activity • Process orders via fax and internet • Maintain knowledge of the product line and communicate out-of-stock items • Arrange proper handling of customer requests and complaints • Accurately key orders and ensure proper load and delivery dates • Introduce new products and ensure accounts order appropriately for holidays, storms and closings • Upsell items to new and established customers • Proactively contact customers when routes are delayed • Serve as liaison for locations

🎯 Requirements

• High school diploma or the equivalent required • At least 1 Year Customer Service experience • Ability to communicate effectively • Strong computer skills with experience in MS Outlook, Word and Excel • Ability to enter data with accuracy • Organized with great attention to detail • Proven ability to take initiative • Must be eligible for employment in the United States • HP Hood is unable to assist with sponsorship

🏖️ Benefits

• Health insurance • Dental insurance • Vision insurance • Wellness programs • Employee discounts • Retirement plans • Tuition reimbursement • Ongoing development • Advancement opportunities

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