Program Manager

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Health Plans, Inc.

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1981

⚕️ Healthcare Insurance

💳 Fintech

🤝 B2B

Healthcare Insurance • Fintech • B2B

Health Plans, Inc. (HPI) is a leading national third-party administrator (TPA) that specializes in self-funding solutions for employers and benefits brokers. HPI offers innovative health plan designs, including Consumer-Driven Health Plans (CDHP) and reference-based pricing, tailored to meet the unique needs of individual markets. With a commitment to providing advanced analytics and customized solutions, HPI aims to put employers in control of their healthcare costs while enhancing the member experience.

📋 Description

• Provide strategic program leadership by overseeing governance, prioritization, and resource allocation across multiple project portfolios to ensure alignment with organizational goals, budgets, and schedules. • Identify synergies and interdependencies across projects and business areas by researching, investigating, and conducting deep discovery and analysis to surface connections, manage cross-project risks, and guide teams toward integrated, enterprise-wide solutions. • Act as an architect of the program’s delivery approach by mapping how projects interrelate, identifying cross-functional impacts and dependencies, and proactively driving resolution when intersections create conflicts, risks, or competing priorities. • Develop, maintain, and communicate program roadmaps, including program-level plans, schedules, budgets, and documentation that support transparency, alignment, and long-term planning. • Leverage data-driven insights to support decision-making, establish meaningful metrics, and monitor value realization, ensuring the program delivers expected business benefits and supports continuous improvement. • Foster a culture of accountability, innovation, and excellence by collaborating with project managers, cross-functional teams, and leaders to improve processes, enhance delivery practices, and support organizational maturity. • Influences without authority, effectively guiding internal teams, external partners, and technical resources to ensure successful delivery across all program initiatives. • Builds strong relationships and navigates organizational dynamics to drive alignment and outcomes. • Champions robust change management practices to support stakeholder readiness, adoption, and sustained use of program outcomes—ensuring the program delivers its intended value and measurable business benefits. • Develops and maintains comprehensive program reporting, including dashboards, status reports, and analytics that provide transparent visibility into progress, risks, and value delivery. • Applies standardized project and program management tools, frameworks, and methodologies in partnership with project managers, project teams, and leadership to ensure consistent execution across the portfolio. • Delivers concise, executive-ready communications, synthesizing complex information into clear insights for senior leadership, governance forums, and key stakeholders.

🎯 Requirements

• Bachelor’s degree in business administration, information technology or a related field. • Project management certification, or specialized training by PMI or project methodology (agile, AI-augmented project management, etc.) • Recent experience (within the last 2 years) in health insurance/managed care or third-party administration environments. • Minimum 4 years of hands-on project leadership (IT and/or business) across the full lifecycle. • Experience with MS Project, Smartsheet, Jira, Confluence, Planner, or similar PM/BA toolsets. • Demonstrated experience in organizational change management and willingness to vocalize change management concepts and mindset. • Bias for action and a strong sense of ownership; takes initiative, drives decisions to closure, and moves work forward even amid ambiguity. • Relentless follow-through; tracks commitments, escalates and unblocks issues, and ensures cross-functional teams deliver against agreed outcomes and timelines. • Data and analytics literacy to inform decision-making and program outcomes. • Excellent written and verbal communication skills; comfortable interacting with executives, managers, SMEs, and external partners. • Proficiency with Microsoft Office (Word, Excel, PowerPoint). • Service orientation; strong interpersonal and customer-facing skills. • Integrity, ethical practice, and confidentiality. • Strong problem solving, facilitation, and influencing without authority. • Organization, self-motivation, and sound decision-making under time constraints.