Insurance Tracking Representative

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HUB International

10,000+ employees

Founded 1998

💸 Finance

🏢 Enterprise

Finance • Insurance • Enterprise

HUB International is a leading insurance brokerage firm that provides a wide range of insurance and risk management services. They offer personal and business insurance solutions, including employee benefits, retirement and private wealth management, and people and technology consulting. HUB International serves a diverse array of industries, including agriculture, construction, finance, healthcare, hospitality, real estate, and transportation, among others. Their services include claims management, risk management, and employee training and development. HUB International positions itself as a partner committed to supporting and protecting its clients.

📋 Description

• Field inbound and outbound calls to customers and insurance agents while providing superior customer service across all escrow and non-escrow insurance products. • Key in and validate data received in order to update loan records. • Match insurance documents to loan records in the Miniter Ecommerce System. • Train in additional supplemental processes based on business need. • Adhere to the Daily Workflow Schedule which outlines job responsibilities and daily production goals. • Actively participate in all training sessions, team meetings, department meetings, and one-on-one meetings. • Participate and/or collaborate in assignments and special projects. • Attend industry-related continuing education training and courses. • Other responsibilities as directed.

🎯 Requirements

• High attention to detail required. • Proficiency with Microsoft Office Suite (Word, Excel, Outlook). • 10-key typing: Minimum 35 WPM required. • Reading comprehension: ability to understand and follow company manuals step-by-step. • Working knowledge of Windows computer environment and Office software. • Ability to understand policy forms and coverage descriptions. • Strong organizational skills. • Willingness to attend educational classes is desired. • Skills testing may be required prior to an interview.

🏖️ Benefits

• Medical, Dental, and Vision insurance through leading national carriers. • Health Savings Account (HSA) and Flexible Spending Account (FSA) options. • Employer-paid Short-Term Disability. • Employer-paid Life Insurance — 2x your annual salary. • 401(k) with company matching. • 10 paid holidays, plus Floating Holidays and Personal days. • Vacation and Sick time accrual beginning on day one.

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