Adobe Journey Optimizer Developer

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $94.9k - $130.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥 Software Engineer

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Humana

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1961

⚕️ Healthcare Insurance

Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

📋 Description

• Develop dynamic content email templates in Adobe Journey Optimizer. • Configure, test, deploy, and iterate personalized journeys and campaigns in Adobe Journey Optimizer based on business requirements. • Collaborate with data analytics teams to build, refine, and validate audience segments in Adobe Experience Platform using real-time behavioral signals and profile attributes. • Partner with lifecycle marketers, data scientists, and channel leads to activate journey logic and improve targeting effectiveness. • Conduct rigorous quality assurance across journey components including events, wait steps, personalization rules, and cross-channel triggers. • Monitor journey performance, resolve execution issues, and partner with analytics to refine logic and improve outcomes. • Serve as a subject matter expert (SME) for AJO and AEP capabilities, and support upskilling efforts across the team. • Contribute to platform governance, best practices, and continuous improvement in journey orchestration.

🎯 Requirements

• 3+ years of experience in marketing operations, lifecycle marketing, or digital campaign execution • 2+ years of hands-on experience configuring journeys in Adobe Journey Optimizer and Adobe Experience Platform • Hands-on experience developing emails using HTML and CSS • Exposure to JSON, event payloads, or API-driven personalization • Strong understanding of customer journey logic, event triggers, decision orchestration, and personalization • Effective communicator with the ability to collaborate across technical and business teams • Comfortable working in agile and cross-functional environments • Strong attention to detail. • Bachelor’s degree in marketing, business, or a related field (preferred) • Adobe certifications in AEP or AJO (preferred) • Familiarity with Adobe Real-Time CDP, XDM schemas, or event tagging (preferred) • Experience in highly regulated industries such as healthcare or financial services (preferred) • Understanding of Next-Best-Action personalization logic frameworks (preferred)

🏖️ Benefits

• medical, dental and vision benefits • 401(k) retirement savings plan • time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave) • short-term and long-term disability • life insurance and many other opportunities