Associate Director, Quality Engineering – Sales & Marketing

🔥 13 hours ago

🐎 Kentucky, New York, +2 more states – Remote

🐎 Kentucky – Remote 🗽 New York – Remote 🍂 Massachusetts – Remote 🤠 Texas – Remote

💵 $142.3k - $195.7k / year

⏰ Full Time

🟠 Senior

🔧 QA Engineer (Quality Assurance)

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Humana

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1961

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

📋 Description

• Lead quality engineering execution for assigned applications, products, or agile teams • Manage, coach, and develop quality engineering leaders, engineers, and SDETs • Implement quality engineering standards, practices, and governance • Drive functional, integration, end-to-end, regression, and release validation activities • Partner with Engineering, Product, Architecture, Platform, DevOps, and enterprise quality teams throughout the software development lifecycle • Oversee defect triage, trend analysis, root-cause follow-up, and corrective-action tracking • Support release-readiness assessments and production deployment validation • Advance test automation adoption and sustainable regression coverage • Integrate automated validations and quality checks into CI/CD pipelines • Coordinate performance, resiliency, operational-readiness, and security validation activities • Monitor quality metrics, delivery trends, and production outcomes • Escalate systemic quality concerns, portfolio risks, and capacity constraints to Director leadership • Contribute to quality engineering modernization through enterprise tools, reusable frameworks, and improved ways of working • Drive adoption of AI-enabled quality engineering capabilities • Ensure responsible AI adoption and compliance with security, privacy, regulatory, and operational standards • Occasional travel to Humana offices for training or meetings may be required

🎯 Requirements

• Bachelor's degree in Information Technology, Computer Science, or any other bachelor's degree combined with relevant equivalent industry experience • 8+ years of experience in software engineering, quality engineering, testing, or related technical disciplines • 3+ years of leadership experience managing quality engineering, test automation, or software delivery teams in enterprise environments • Experience leading quality engineering activities across multiple agile teams or complex applications • Hands-on experience with enterprise quality tools, test automation, test management platforms, and engineering lifecycle tools • Demonstrated experience improving quality engineering practices, including automation, process improvement, and metrics-based execution • Strong understanding of Agile, DevOps, and CI/CD practices • Experience with API, UI, integration, regression, and end-to-end testing approaches • Familiarity with distributed systems and modern application architectures • Strong communication and collaboration skills, with the ability to work effectively across product, engineering, and operational teams • Experience working in matrixed organizations and coordinating across distributed teams • Preferred: experience in healthcare or another highly regulated industry • Preferred: familiarity with member, provider, digital experience, or enterprise platform domains • Preferred: knowledge of microservices, APIs, event-driven systems, and cloud-native architectures • Preferred: experience supporting non-functional testing, including performance and resiliency • Preferred: exposure to AI-enabled quality engineering or intelligent automation capabilities • Preferred: familiarity with enterprise architecture principles, patterns, and standards across cloud, hybrid, on-premise, and SaaS environments • Preferred: experience implementing AI-enabled quality engineering or intelligent automation capabilities • Self-provided internet service with minimum 25 Mbps download and 10 Mbps upload • Ability to work from a dedicated space without ongoing interruptions to protect member PHI / HIPAA information

🏖️ Benefits

• Bonus incentive plan based upon company and/or individual performance • Medical benefits • Dental benefits • Vision benefits • 401(k) retirement savings plan • Paid time off • Company holidays • Personal holidays • Paid parental leave • Paid caregiver leave • Short-term disability • Long-term disability • Life insurance • Wellness and smart healthcare decision support • Remote work arrangement • Dedicated work-from-home space requirements to protect member PHI / HIPAA information