Care Management Support Assistant

🔥 0 minutes ago

🐊 Florida – Remote

🐊 Florida – Remote

💵 $39k - $49.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Humana

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1961

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

📋 Description

• Contribute to administration of care management • Provide non-clinical support for assessing and evaluating members' needs and requirements • Guide members and families toward appropriate care and well-being resources • Facilitate interaction with resources supporting member care and wellbeing • Perform varied, moderately complex administrative, operational, and customer support assignments • Perform computations • Interpret department policies and methods for completing assignments • Identify work expectations and quality standards within defined parameters • Prioritize and schedule assignments • Report to the Regional CM Support Manager

🎯 Requirements

• Up to 3 years of technical experience • Administration support experience in a healthcare industry • Familiarity with care and well-being resources • Minimum download speed of 25 Mbps • Minimum upload speed of 10 Mbps • Self-provided internet service • Dedicated workspace without ongoing interruptions to protect member PHI/HIPAA information • Associate's Degree preferred • Microsoft Access proficiency preferred

🏖️ Benefits

• Medical benefits • Dental benefits • Vision benefits • 401(k) retirement savings plan • Paid time off • Company holidays • Personal holidays • Paid parental leave • Paid caregiver leave • Short-term disability • Long-term disability • Life insurance • Personal wellness support • Smart healthcare decision support • Remote work arrangement • Occasional travel to Humana offices for training or meetings