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Community Health Worker

🔥 19 minutes ago

🌽 Illinois – Remote

infoinfo

💵 $41.9k - $56.6k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

🗣️🇪🇸 Spanish Required

🗣️🇻🇳 Vietnamese Required

Where this job comes from

Posted on Humana's careers page, not through a job board

First seen by Remote Rocketship 19 minutes ago

Logo of Humana

Humana

10,000+ employees

Founded 1961

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

📋 Description

• Serve as a liaison between health and social services and the community • Identify health-related issues, collect data, and discuss concerns with people served • Support case management functions and address social determinants of health needs • Improve self-management of chronic conditions and navigate the healthcare system • Promote prevention and health education tailored to community needs • Conduct in-person assessments of member care needs, preferences, socioeconomic barriers, and home environments • Help members navigate healthcare and social service systems • Coordinate access to housing, food, income, transportation, and healthcare visits • Advocate for members with providers, community resources, schools, and others • Accompany members to provider visits as requested • Identify and address barriers to healthy living and healthcare access • Promote and monitor adherence to care plans using motivational interviewing • Provide social support and culturally appropriate health education and coaching • Conduct research and in-person outreach to locate difficult-to-contact members • Build relationships with providers and community resources to support referrals • Implement community assessments to identify resource gaps • Travel regularly for member, provider, and community-based visits • Collaborate with case managers, housing specialists, and SDOH coordinators • Attend community events and provide education on case management services

🎯 Requirements

• High School Diploma or equivalent • Minimum two (2) years of experience with community resources, health agencies, or social services • Intermediate proficiency in Microsoft Office (Teams, Excel, PowerPoint, Outlook, Word) • Exceptional communication and interpersonal skills for building rapport with customers and stakeholders • Ability to multi-task in a fast-paced environment • Respect for cultural and demographic diversity • Strong written communication skills and advocacy for members at all care levels • Must have a separate room with a locked door that can be used as a home office to ensure continuous privacy while you work • Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information • Minimum download speed of 25 Mbps and upload speed of 10 Mbps • Community Health Worker training and/or certificate or willingness to complete within one (1) year • Bachelor's degree in social work or related field • Familiarity with state Medicaid program guidelines • Experience engaging with Medicaid enrollees, including those with physical health and behavioral health needs and varied health literacy • Fluent in Spanish, French Creole, or Vietnamese

🏖️ Benefits

• Medical benefits • Dental benefits • Vision benefits • 401(k) retirement savings plan • Paid time off • Company holidays • Personal holidays • Paid parental leave • Paid caregiver leave • Short-term disability • Long-term disability • Life insurance • Dedicated home-office work arrangement • Remote work • Occasional travel to Humana offices for training or meetings

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