Director, Segment Quality Engineering

Job not on LinkedIn

🔥 21 minutes ago

🗽 New York, Massachusetts – Remote

🗽 New York – Remote 🍂 Massachusetts – Remote

💵 $187.9k - $258.5k / year

⏰ Full Time

🔴 Lead

🔧 QA Engineer (Quality Assurance)

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Humana

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1961

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

📋 Description

• Lead quality engineering execution across a defined portfolio, domain, or set of technology products and applications • Build, develop, and coach quality engineering teams, including managers, leads, engineers, and SDETs • Drive consistent quality engineering practices across agile teams, emphasizing built-in quality and shared accountability • Oversee functional, integration, end-to-end, and regression testing • Partner with Engineering and DevOps teams on release readiness, validation, and stable production deployments • Lead defect triage, root cause analysis, trend identification, and prevention • Advance automation-first quality engineering to improve test coverage, speed, and reliability • Integrate quality signals, automated validation, and quality gates into CI/CD pipelines • Support modernization of testing frameworks for APIs, distributed systems, and cloud-aligned architectures • Coordinate performance, resiliency, operational readiness, and security validation support • Use quality metrics to identify improvement opportunities and drive portfolio quality maturity • Align execution with segment and enterprise quality engineering strategy, standards, and reference architecture direction • Improve release stability, delivery quality, automation adoption, regression reliability, validation efficiency, and stakeholder partnership

🎯 Requirements

• Bachelor’s degree or equivalent experience • 10+ years of experience in software engineering, quality engineering, testing, or related technical disciplines • 5+ years of leadership experience managing quality engineering, test automation, or software delivery teams in large enterprise environments • Experience leading quality engineering execution across multiple agile teams or a complex application/product portfolio • Demonstrated success driving quality engineering modernization, including automation, tooling, process improvement, and metrics-driven execution • Strong understanding of Agile, DevOps, and CI/CD practices • Experience with API, UI, integration, regression, and end-to-end testing approaches • Familiarity with distributed systems and modern application architectures • Strong communication and stakeholder management skills, with the ability to influence cross-functional leaders • Experience working in matrixed organizations and leading geographically distributed teams • Dedicated work space without ongoing interruptions to protect member PHI / HIPAA information • Home internet with at least 25 Mbps download and 10 Mbps upload speed • Ability to occasionally travel to Humana offices for training or meetings

🏖️ Benefits

• Bonus incentive plan based on company and/or individual performance • Medical benefits • Dental benefits • Vision benefits • 401(k) retirement savings plan • Paid time off • Company holidays • Personal holidays • Paid parental leave • Paid caregiver leave • Short-term disability • Long-term disability • Life insurance • Personal wellness support • Smart healthcare decision support