Field Care Manager, Behavioral Health

🔥 18 hours ago

🌽 Illinois – Remote

infoinfo

💵 $71.5k - $97.5k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

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Logo of Humana

Humana

10,000+ employees

Founded 1961

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

📋 Description

• Perform primarily face-to-face and telephonic behavioral health assessments with members • Serve as the primary point of contact and provide integrated care coordination • Use evidence-based behavioral health services, personalized care coordination, crisis intervention, and peer support • Support members with behavioral health conditions, including SMI, SED, SUD, and justice-involved populations • Engage members in their communities and conduct face-to-face visits • Coordinate behavioral health and medical services and ensure provider engagement and treatment-plan adherence • Improve member health literacy and address health-related social needs • Lead the member's interdisciplinary care team, overseeing care planning, transitions, and service delivery • Facilitate interdisciplinary care team meetings among providers, Service Coordinators, and Care Management Extenders • Support transitions of care • Collaborate with internal departments, providers, and community-based organizations • Link members to appropriate services and create culturally competent care experiences • Follow regulatory compliance processes for IDHS, CMS, and NCQA • Support MLTSS or LTSS based on business needs

🎯 Requirements

• Must reside in Illinois • Active Illinois LCSW, LMFT, or LCPC license; no supervisees or provisional licenses • 2+ years of post-degree clinical experience in a behavioral health setting • Case management experience with complex SMI, SUD, and SED populations • Ability to travel to region-based facilities and homes for face-to-face assessments • Ability to use electronic information applications/software, including electronic medical records • Intermediate to advanced computer skills • Experience with Microsoft Word, Outlook, and Excel • Valid driver's license, car insurance, and reliable transportation • Ability to work Monday–Friday, 8:00 a.m.–5:00 p.m. CST • Ability to meet home internet requirements: minimum 25 Mbps download and 10 Mbps upload • Ability to work from a dedicated space protecting member PHI/HIPAA information • Required participation in tuberculosis screening • Ability to maintain personal vehicle liability insurance meeting state minimums or specified Humana limits

🏖️ Benefits

• $5,000 hiring bonus: $2,500 after 6 months and $2,500 after 1 year, subject to continued employment • 100% of eligible tuition expenses and mandatory fees paid upfront; qualifying non-tuition expenses reimbursed up to $5,000 per funding year • Medical, dental, and vision benefits • 401(k) retirement savings plan • Paid time off • Company and personal holidays • Paid parental and caregiver leave • Short-term and long-term disability • Life insurance • Bonus incentive plan based on company and/or individual performance • Remote work arrangement • Flexible work from a dedicated home space • Internet service requirements supported for home or hybrid employees

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