Field Service Coordinator

🔥 1 hour ago

🇺🇸 United States – Remote

💵 $53.7k - $72.6k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Humana

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1961

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

📋 Description

• Assess and evaluate members' needs and requirements to achieve or maintain optimal wellness • Guide members and families toward appropriate care and wellbeing resources • Meet members in their locations and assess needs and barriers • Contact members telephonically and/or in person to establish goals and priorities • Evaluate resources and develop plans of care • Identify LTSS providers and community partnerships • Administer initial and ongoing long-term services and support (LTSS) assessments using person-centered approaches • Develop and continuously modify service plans • Involve applicable care team members in care planning • Support members with LTSS navigation and environmental and social needs • Help members access long-term services and supports, social, housing, educational, and other services • Assist members in maintaining Medicaid eligibility • Collaborate with Medical Director, Geriatrician, and Care Coordinator to ensure cohesive service delivery and positive member outcomes

🎯 Requirements

• Bachelor's degree in health and human services field • 2 or more years of related experience • Knowledge of Microsoft Office Word and Excel • Exceptional verbal/written communication and interpersonal skills • Ability to use a variety of electronic information applications/software programs • Required tuberculosis (TB) screening • Valid state driver's license • Personal vehicle liability insurance meeting stated minimum requirements • Separate room with a locked door that can be used as a home office • Prior experience with Medicare & Medicaid recipients (preferred) • Previous experience with electronic case note documentation and documenting in multiple computer applications/systems (preferred) • Experience with health promotion, coaching and wellness (preferred) • Knowledge of community health and social service agencies and additional community resources (preferred) • Home internet service with at least 25 Mbps download and 10 Mbps upload speed • Dedicated workspace without ongoing interruptions to protect member PHI/HIPAA information

🏖️ Benefits

• Medical benefits • Dental benefits • Vision benefits • 401(k) retirement savings plan • Paid time off • Company holidays • Personal holidays • Paid parental leave • Paid caregiver leave • Short-term disability • Long-term disability • Life insurance • Occasional travel to Humana's offices for training or meetings may be required

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