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Field Service Coordinator

🔥 1 hour ago

🇺🇸 United States – Remote

đź’µ $53.7k - $72.6k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

Where this job comes from

Posted on Humana's careers page, not through a job board

First seen by Remote Rocketship 1 hour ago

Still open on Humana's site. Checked 5 minutes ago.

Logo of Humana

Humana

10,000+ employees

Founded 1961

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

đź“‹ Description

• Assess and evaluate members' needs and requirements to achieve or maintain optimal wellness • Guide members and families toward appropriate care and wellbeing resources • Meet members in their locations and assess needs and barriers • Connect members with quality services to promote wellbeing and health outcomes • Administer initial and ongoing LTSS-related assessments using person-centered thinking approaches • Contact members by telephone and/or in person to establish goals and priorities • Evaluate resources, develop plans of care, and identify LTSS providers and community partnerships • Develop and continuously modify service plans • Involve applicable care team members in care planning • Support members and caregivers with LTSS, environmental, social, housing, educational and other services • Assist members in maintaining Medicaid eligibility • Collaborate with Medical Directors, Geriatricians and Care Coordinators to ensure cohesive service delivery and positive member outcomes • Work 40 scheduled hours per week

🎯 Requirements

• Bachelor's degree in health and human services field • 2 or more years of related experience • Knowledge of Microsoft Office Word and Excel • Exceptional verbal/written communication and interpersonal skills • Ability to use a variety of electronic information applications/software programs • Required TB screening • Valid state driver's license • Maintain personal vehicle liability insurance meeting state minimum limits or specified Humana limits • Separate room with a locked door usable as a home office • Prior experience with Medicare & Medicaid recipients (preferred) • Experience with electronic case note documentation and multiple computer applications/systems (preferred) • Experience with health promotion, coaching and wellness (preferred) • Knowledge of community health and social service agencies and community resources (preferred) • Home internet with at least 25 Mbps download and 10 Mbps upload speed • Dedicated workspace without ongoing interruptions to protect member PHI/HIPAA information

🏖️ Benefits

• Medical, dental and vision benefits • 401(k) retirement savings plan • Paid time off • Company and personal holidays • Paid parental and caregiver leave • Short-term and long-term disability • Life insurance • Self-provided home internet service requirements for remote work • Occasional travel to Humana offices for training or meetings may be required

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