Lead Product Manager – Provider Direct Connect

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $126.3k - $173.7k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

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Humana

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1961

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

📋 Description

• Define and drive the product vision, strategy, and roadmap for Provider Direct Connect capabilities • Develop scalable and standardized integration solutions supporting enterprise growth and provider engagement • Partner with provider organizations and internal stakeholders to identify business needs, opportunities, and pain points • Build relationships with providers, vendors, and cross-functional partners to drive product outcomes • Collaborate with technology, architecture, and operational teams to define integration standards and long-term platform capabilities • Translate customer and business needs into product requirements and prioritized investments • Balance short-term delivery objectives with long-term strategic goals and platform evolution • Support onboarding, adoption, and ongoing provider satisfaction with implementation and customer success teams • Establish success metrics and use data-driven insights to measure performance and inform product decisions • Communicate roadmap priorities, outcomes, risks, and business value to senior leadership and stakeholders • Drive continuous improvement to enhance provider experiences and reduce administrative complexity • Ensure solutions emphasize scalability, standardization, operational excellence, and long-term sustainability

🎯 Requirements

• Bachelor's degree or equivalent experience • 8+ years of Product Management, Healthcare Technology, Provider Solutions, Integration Management, Digital Products, or related experience • Experience developing product strategy, product vision, roadmaps, and executing products from concept through delivery • Experience leading large, cross-functional initiatives involving business, operations, technology, and external stakeholders • Experience managing complex stakeholder relationships and influencing decisions across matrixed organizations • Experience with integration-based products, platforms, APIs, or digital connectivity solutions • Experience gathering, prioritizing, and translating customer and business needs into actionable product requirements • Strong communication and presentation skills across all organizational levels, including senior leadership • Experience defining success metrics and using data to drive prioritization and product decisions • Ability to manage competing priorities and execute in a fast-paced environment • Strong attention to detail, organizational skills, and customer-focused mindset • Dedicated workspace without ongoing interruptions to protect member PHI/HIPAA information • Home internet service with at least 25 Mbps download and 10 Mbps upload speed • Preferred: experience with provider organizations, health systems, physician groups, or provider-facing technology solutions • Preferred: provider integrations, connectivity platforms, interoperability solutions, APIs, or data exchange capabilities • Preferred: knowledge of FHIR, HL7, X12, and API-based integrations • Preferred: strategic provider and external partner relationship experience • Preferred: standardization and scalable integration frameworks experience • Preferred: experience partnering with Customer Success, Provider Services, Implementation, or Account Management teams • Preferred: healthcare payer operations, provider engagement, interoperability, or digital health ecosystem experience • MBA, MHA, or other relevant advanced degree preferred

🏖️ Benefits

• Bonus incentive plan based on company and/or individual performance • Medical benefits • Dental benefits • Vision benefits • 401(k) retirement savings plan • Paid time off • Company holidays • Personal holidays • Paid parental leave • Paid caregiver leave • Short-term disability • Long-term disability • Life insurance • Personal wellness support • Healthcare decision support • Occasional travel to Humana offices for training or meetings