Humana
10,000+ employees
Founded 1961
⚕️ Healthcare Insurance
Healthcare Insurance
Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.
Principal Software Engineer – ITSM Process Automation, AI
🔥 0 minutes ago
🏛️ District of Columbia, Florida, +3 more states – Remote
💵 $156.6k - $215.4k / year
⏰ Full Time
🔴 Lead
🤖 Robotics
🦅 H1B Visa Sponsor
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Humana
10,000+ employees
Founded 1961
⚕️ Healthcare Insurance
Healthcare Insurance
Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.
📋 Description
• Automation of ITSM & Lifecycle Workflows • AI Enablement • Platform & Data Integration • Observability & Insights • Establish a scalable catalog of reusable AI-driven automation capabilities • Accelerate EOL lifecycle execution through AI-enabled orchestration • Develop standardized automation patterns and playbooks to drive consistency • Enable intelligent, application and technology-centric EOL planning • Drive rapid adoption of AI skills and tooling across ITSM and TLM teams • Improve enterprise visibility into EOL risk and progress through automated insights
🎯 Requirements
• Bachelor's degree or equivalent work experience. • 10 or more years of engineering experience with automation, integration, or software/platform engineering. • Experience with AI tools including Azure, Claude Code, OpenAI • Demonstrated experience simplifying complex operational processes through software engineering and workflow automation. • Strong experience with APIs, scripting, and software development using technologies such as Python and/or JavaScript. • Experience with ServiceNow development, configuration, integration, or workflow automation. • Experience with cloud technologies and modern automation frameworks, with Azure preferred. • Strong communication, systems thinking, and the ability to collaborate effectively across organizational boundaries. • Passion for automation, simplification, and improving how work gets done across enterprise IT operations.
🏖️ Benefits
• medical, dental and vision benefits • 401(k) retirement savings plan • time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave) • short-term and long-term disability • life insurance and many other opportunities
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