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Process Improvement Professional

🔥 20 hours ago

🐊 Florida, Illinois, +8 more states – Remote

infoinfo

💵 $73.5k - $100.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

Where this job comes from

Posted on Humana's careers page, not through a job board

First seen by Remote Rocketship 20 hours ago

Still open on Humana's site. Checked 1 hour ago.

Logo of Humana

Humana

10,000+ employees

Founded 1961

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

📋 Description

• Serve as the technology, automation, analytics, and process acceleration lead for the Merger and Acquisition organization • Improve the efficiency, quality, scalability, and effectiveness of M&A diligence, execution, integration, portfolio management, and operational activities • Identify and implement automation opportunities across diligence, integration, portfolio management, reporting, governance, and operational processes • Build no-code, low-code, and custom automation solutions to eliminate manual work and reduce cycle times • Design scalable workflows for information gathering, document management, status tracking, approvals, reporting, and collaboration • Create reusable templates, automation frameworks, toolkits, and digital assets across transactions and integration programs • Evaluate and implement Generative AI and AI-assisted solutions • Advise on practical AI use cases and emerging technologies within the M&A function • Lead process discovery, workflow mapping, current-state assessments, and operational reviews • Identify inefficiencies, bottlenecks, duplicative effort, control gaps, handoff delays, and scalability constraints • Design future-state operating models and standardized business processes • Develop and maintain operating procedures, playbooks, process frameworks, templates, and best practices • Drive adoption of new processes, tools, automation capabilities, and operating models through change management • Analyze transaction, operational, financial, technology, cybersecurity, vendor, integration, and portfolio data • Develop dashboards, scorecards, reports, visualizations, KPI frameworks, and executive reporting solutions • Support executive decision-making through data analysis, trend identification, scenario modeling, and operational intelligence • Assess and optimize enterprise and M&A processes across technology, cybersecurity, infrastructure, applications, vendors, finance, procurement, governance, and portfolio operations • Create end-to-end process architectures and analyze dependencies across teams, processes, technologies, and stakeholders • Assess, evaluate, recommend, manage, and optimize M&A-related platforms, repositories, workspaces, and collaboration environments • Integrate data and workflows across systems and identify opportunities to consolidate, optimize, or automate tooling • Inventory current tools and processes, prioritize high-value improvements, deploy AI-enabled solutions, build automated reporting, and implement future-state improvements during the first 12 months

🎯 Requirements

• Bachelor's degree in Business, Information Systems, Data Analytics, Finance, Engineering, Technology, Management Information Systems, Operations, or a related field • 3 or more years of experience in analytics, automation, business analysis, process improvement, operational excellence, consulting, M&A operations, transformation, or related functions • Experience with Generative AI, Copilot technologies, workflow automation, intelligent automation platforms, or digital transformation initiatives • Strong analytical, problem-solving, and systems-thinking capabilities • Experience gathering requirements and translating business needs into practical technology and process solutions • Experience evaluating, documenting, and improving complex business processes • Experience developing dashboards, KPI frameworks, reporting solutions, and performance metrics • Ability to work effectively across business and technical stakeholders • Ability to quickly learn, evaluate, and leverage new tools, technologies, and methodologies • Work from a dedicated space without ongoing interruptions to protect member PHI/HIPAA information • Home internet with at least 25 Mbps download and 10 Mbps upload speed • Preferred: Experience supporting mergers, acquisitions, integrations, corporate development initiatives, or portfolio management activities • Preferred: Experience with business intelligence, visualization, and analytics tools • Preferred: Familiarity with Power BI, Tableau, Power Platform, Copilot, Jira, Confluence, ServiceNow, SQL, Python, Alteryx, Smartsheet, Airtable, Notion, or similar technologies • Preferred: Experience in technology, consulting, corporate strategy, PMO, operational excellence, transformation, or enterprise process improvement environments • Preferred: Knowledge of Lean, Agile, continuous improvement, or business transformation methodologies

🏖️ Benefits

• Bonus incentive plan based upon company and/or individual performance • Medical benefits • Dental benefits • Vision benefits • 401(k) retirement savings plan • Paid time off • Company holidays • Personal holidays • Paid parental leave • Paid caregiver leave • Short-term disability • Long-term disability • Life insurance • Wellness and smart healthcare decision support • Remote work arrangement • Self-provided internet service for home or hybrid employees • Occasional travel to Humana offices for training or meetings

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