Program Delivery Lead

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $115.2k - $158.4k / year

⏰ Full Time

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Humana

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1961

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

📋 Description

• Lead implementation and operationalization of enterprise clinical performance, quality improvement, and provider performance initiatives • Translate strategic recommendations into actionable implementation plans, operating models, and execution frameworks • Develop implementation roadmaps, milestones, success metrics, governance structures, and accountability plans • Integrate initiatives into business processes and operational workflows • Assess operational readiness and identify workflow, reporting, communication, training, and change management needs • Partner with clinical, analytics, operations, network, market, provider, finance, technology, and business stakeholders • Develop and execute stakeholder engagement, communication, and change management strategies • Identify and address implementation barriers and operational risks • Establish approaches to measure adoption, effectiveness, and operational impact • Monitor program performance and identify optimization and continuous improvement opportunities • Support reporting, tracking, and communication of outcomes to stakeholders and leadership • Establish governance processes, execution standards, implementation best practices, and scalable methodologies • Lead cross-functional initiatives and influence stakeholders across organizational levels • Present implementation plans, progress updates, recommendations, and outcomes to leadership • Identify opportunities to improve implementation effectiveness and operational efficiency • Monitor industry trends and emerging approaches related to healthcare operations, implementation, and performance improvement • Support the evolution of enterprise capabilities that drive long-term organizational value

🎯 Requirements

• Bachelor's degree • 8+ years of experience in healthcare operations, clinical operations, program implementation, healthcare consulting, provider performance, value-based care, quality improvement, or implementation • Experience leading complex cross-functional initiatives and driving execution across multiple stakeholders • Experience developing and executing implementation plans, operational processes, or large-scale organizational initiatives • Experience translating strategic recommendations into operational workflows and sustainable business processes • Strong project management, organizational, and execution skills • Ability to manage multiple priorities simultaneously • Experience monitoring performance metrics and using data to identify opportunities for improvement and optimization • Strong executive communication, presentation, and stakeholder management skills • Ability to proactively identify risks, solve problems, and drive initiatives forward in ambiguous environments • Demonstrated ability to lead change, facilitate adoption, and achieve measurable outcomes • Advanced proficiency in Microsoft Excel and PowerPoint • Home internet with minimum download speed of 25 Mbps and upload speed of 10 Mbps • Ability to work from a dedicated space without ongoing interruptions to protect member PHI/HIPAA information

🏖️ Benefits

• Bonus incentive plan based on company and/or individual performance • Medical benefits • Dental benefits • Vision benefits • 401(k) retirement savings plan • Paid time off • Company holidays • Personal holidays • Paid parental leave • Paid caregiver leave • Short-term disability • Long-term disability • Life insurance • Internet expense payment for employees working from home in California, Illinois, Montana, or South Dakota • Telephone equipment appropriate to business requirements • Remote work arrangement