Sales Support Representative

🔥 20 minutes ago

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Logo of Humana

Humana

10,000+ employees

Founded 1961

⚕️ Healthcare Insurance

Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

📋 Description

• Provides effective sales administrative support to assist the team with bringing new members on board and retaining the customers we serve. • Supports Senior Managers of Medicare Sales, a Director and Career Medicare Sales Representatives. • Assists both members and agents who contact the office. • Addresses customer service needs, answering inquiries, taking messages, planning and promoting on-site events, managing event RSVPs. • Daily office duties such as receiving and sending mail through USPS and other delivery services, scheduling and support of office vendors and maintenance. • Support Sales Representative onboarding and training. • Management and support of regional expenses. • Order supplies and marketing materials, keep track of inventory, stock and maintain an organized supply area with current materials. • Perform sales reporting duties, creating and maintaining reports and information in various databases. • Ensure adherence to corporate policies and guidelines as well as CMS guidelines. • Coordinating and supporting team meetings and events. • General administrative duties

🎯 Requirements

• 1+ years of administrative experience • Prior experience with technology, including advanced use of laptops, proficiency with the Microsoft Office suite, and an understanding of CRM tools and other sales or marketing resources, is required • Must be able to lift boxes up to 40 lbs. – position requires organizing, loading and unloading products and Medicare materials • Excellent Customer Service Skills and Communication Skills • Must be Self-directed and a genuine Team Player

🏖️ Benefits

• medical, dental and vision benefits • 401(k) retirement savings plan • time off (including paid time off, company and personal holidays, paid parental and caregiver leave) • short-term and long-term disability • life insurance and many other opportunities

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