Senior Configuration Analyst

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🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $97.9k - $133.5k / year

⏰ Full Time

🟠 Senior

🧐 Analyst

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Humana

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1961

⚕️ Healthcare Insurance

Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

📋 Description

• Support the configuration, testing, and implementation of MyChart solutions that enhance the member and patient experience • Partner closely with clinical, operational, and technical stakeholders to deliver scalable digital healthcare capabilities • Configure and maintain MyChart workflows including Care Companion, video visits, and campaigns • Gather and translate business and clinical requirements into configuration specifications • Facilitate design sessions to support compliant and user-focused digital experiences • Analyze change requests and recommend scalable, standardized configuration solutions • Maintain configuration documentation, testing evidence, and decision records • Develop and execute system testing and support end-to-end validation activities • Support UAT execution, defect resolution, and business approval processes • Coordinate configuration, testing, defect management, and release activities with project teams • Support go-live readiness, cutover planning, and operational deployment activities • Identify root causes and recommend process or configuration improvements to enhance adoption and reduce rework

🎯 Requirements

• Must obtain Epic certification within 60 days of completing training; travel may be required • Minimum 2 years of experience in healthcare, Medicare, or Medicaid environments • 1 year + experience supporting MyChart or Epic digital patient engagement workflows • Strong analytical and problem-solving skills with the ability to interpret and apply data insights • Effective written and verbal communication skills with the ability to collaborate across cross-functional teams and organizational levels • Epic Healthy Planet Fundamentals for Health Plans Certification or Healthy Planet Link (preferred) • Working knowledge and experience in healthcare systems • Experience in user provisioning • EPIC analyst certification/accreditations as they related to business functions (utilization management, care management, etc.…) (preferred) • Previous experience operating in electronic health records (such as Epic, Cerner, etc.…) (preferred) • Experience building digital capabilities

🏖️ Benefits

• medical, dental and vision benefits • 401(k) retirement savings plan • time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave) • short-term and long-term disability • life insurance