Senior Process Improvement Professional

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $78.4k - $107.8k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

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Humana

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1961

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

📋 Description

• Research best business practices internally and externally to establish benchmark data • Define and lead business improvement projects aligned with business strategies and operational priorities • Collect and analyze process data to recommend practices focused on member experience, productivity, efficiency, and cost reduction • Determine how information technologies can support business process re-engineering • Design, implement, and improve business processes across designated areas • Own and deliver a portfolio of process improvement projects achieving quantifiable annual cost savings • Analyze process effectiveness using industry benchmarks and business strategy • Partner with operations leadership to quantify initiatives improving cost, quality, and outcomes • Influence leadership and cross-functional partners through data-driven insights and storytelling • Develop projects using DMAIC, PDCA, Kaizen, or other appropriate process improvement methodologies • Identify project risks and escalate issues • Monitor project performance metrics for cost, efficiency, and quality objectives • Validate and report financial impact, including hard and soft savings • Indirectly lead cross-functional teams to achieve and sustain project objectives

🎯 Requirements

• Lean Six Sigma Black Belt certification • Bachelor's degree in Industrial Engineering, Business Administration, Healthcare Management, or a related quantitative field • 5+ years of experience in process engineering, continuous improvement, or operations management • Demonstrated success planning and implementing broad process improvement initiatives at tactical and strategic levels • Demonstrated ability to influence and motivate across multiple levels of an organization • Strong analytical thinking and ability to analyze technical processes, business processes, and raw data • Expertise in project management, program management, problem solving, and issue mitigation • Proficiency developing and interpreting financial measures, cost modeling, and forecasting • Ability to work effectively as a member of a virtual team • Home internet with at least 25 Mbps download and 10 Mbps upload speeds • Ability to work from a dedicated space without ongoing interruptions to protect member PHI/HIPAA information

🏖️ Benefits

• Bonus incentive plan based on company and/or individual performance • Medical, dental and vision benefits • 401(k) retirement savings plan • Paid time off • Company and personal holidays • Paid parental and caregiver leave • Short-term and long-term disability • Life insurance • Dedicated work-from-home space requirement to protect member PHI/HIPAA information • Remote work arrangement • Potential occasional travel to Humana offices for training or meetings