Senior Product Owner

🔥 3 minutes ago

🇺🇸 United States – Remote

💵 $94.9k - $130.5k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Humana

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1961

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

📋 Description

• Convey product vision and roadmap to an Agile delivery team • Define user stories and prioritize the product backlog • Translate workforce management, enterprise product, and operational needs into measurable technology outcomes • Own and continuously prioritize the Workforce Management product backlog • Translate ambiguous business problems into outcomes, requirements, user stories, and acceptance criteria • Partner with engineering, architecture, operations, analytics, product managers, vendors, and other product owners on dependencies • Validate that delivered solutions solve underlying business problems • Facilitate decisions among stakeholders with conflicting priorities • Establish ownership, decisions, and next steps • Identify opportunities to simplify processes and reduce manual effort • Improve associate and member experience • Define measurable success criteria and use post-implementation data to assess expected value • Make decisions regarding product delivery, solution design, prioritization, and technical approach • Independently manage competing priorities and ambiguous business challenges • Balance customer needs, business objectives, technical constraints, and operational considerations

🎯 Requirements

• 5+ years of experience in Product Ownership, Product Management, Business Analysis, Workforce Management, or related disciplines • Demonstrated ability to influence stakeholders and lead cross-functional initiatives without direct authority • Strong communication, facilitation, and relationship management skills • Experience translating complex business requirements into actionable product requirements • Ability to analyze data and make recommendations that drive business outcomes • Strong understanding of product backlog management, user story creation, and Agile methodologies • 5+ years of experience in technology implementations and/or product/project management • Experience supporting contact center, workforce management, operational planning, scheduling, forecasting, or capacity planning functions • Knowledge of Workforce Management platforms such as Verint, Aspect/Alvaria, Intradiem, or similar technologies • Experience with Jira, Azure DevOps, Jira Align, or Agile planning tools • Experience leading enterprise-scale technology implementations, modernization efforts, or process transformation initiatives • Dedicated work space without ongoing interruptions to protect member PHI/HIPAA information • Home internet service with at least 25 Mbps download and 10 Mbps upload speed • Ability to work primarily on Eastern Standard Time; schedule may include some evenings and weekends • Bachelor's degree or equivalent professional experience (preferred)

🏖️ Benefits

• Bonus incentive plan based upon company and/or individual performance • Medical, dental, and vision benefits • 401(k) retirement savings plan • Paid time off • Company and personal holidays • Paid parental and caregiver leave • Short-term and long-term disability • Life insurance • Personal wellness and healthcare decision support opportunities • Remote work arrangement • Occasional travel to Humana offices for training or meetings