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Social Worker, Social Services

🕒 July 17

🏈 Alabama, Alaska, +31 more states – Remote

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💵 $59.3k - $80.9k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

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👻 Ghost score 23%

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Logo of Humana

Humana

10,000+ employees

Founded 1961

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

📋 Description

• Assess and evaluate members' needs and requirements to achieve or maintain optimal wellness • Guide members and families toward appropriate care and wellbeing resources • Manage members' physical, environmental, and psychosocial health issues • Identify and resolve barriers to effective care • Continuously monitor, assess, and evaluate patient progress toward desired outcomes • Develop and maintain member care plans • Serve as a licensed, master's-level social worker in the Special Needs Plan program • Function as a Support Social Services associate and interdisciplinary care team member • Conduct telephonic outreach to members with social determinants of health needs • Coordinate care using plan benefits and community resources • Conduct structured assessments and determine interventions, including care coordination, health education, resource connection, and advocacy • Collaborate with nurse care managers, dietitians, behavioral health professionals, pharmacists, providers, and community partners • Handle outbound and inbound member interactions in a telephonic work-from-home environment • Perform follow-up to ensure member needs are addressed • Assess additional support needs and initiate referrals • Document interactions and care activities accurately in member records for CMS compliance

🎯 Requirements

• Master's degree in social work from an accredited university • Current, unencumbered social work license (LMSW, LCSW, or LICSW) • Must have passed the ASWB Master's-Level exam • Minimum 3 years of experience working as a social worker in a medical healthcare setting, such as a hospital or clinic • Proficient in Microsoft Word, Outlook, and Excel • Ability to manage multiple or competing priorities and use multiple computer applications simultaneously • Willingness to obtain and maintain social work licensure in multiple states based on business need • Must have wired cable or DSL connection directly to a modem • Minimum internet speed of 25 Mbps download and 10 Mbps upload • Must work from a dedicated space without ongoing interruptions to protect member PHI/HIPAA information

🏖️ Benefits

• Bonus incentive plan based on company and/or individual performance • Medical benefits • Dental benefits • Vision benefits • 401(k) retirement savings plan • Paid time off • Company holidays • Personal holidays • Paid parental leave • Paid caregiver leave • Short-term disability • Long-term disability • Life insurance • Self-provided wired cable or DSL internet connection • Occasional travel to Humana offices for training or meetings

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