Senior Infrastructure Engineer

🕒 July 23

🇺🇸 United States – Remote

💵 $120.8k - $157k / year

⏰ Full Time

🟠 Senior

👷 Infrastructure Engineer

👻 Ghost score 25%

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Logo of Hummingbird Healthcare

Hummingbird Healthcare

11 - 50 employees

🏥 Healthcare

⚕️ Healthcare Insurance

☁️ SaaS

Healthcare • Healthcare Insurance • SaaS

Hummingbird Healthcare is a company focused on transforming patient access and experience in healthcare systems. By leveraging technology and optimizing processes, Hummingbird helps healthcare providers enhance patient care through standardized, centralized, and anticipatory service models. They offer services including Patient Access as a Service and Epic as a Service, aiming to remove friction in healthcare access and provide personalized experiences for patients and providers. Founded with the belief that healthcare systems should be unburdened, Hummingbird strives to align and manage technology, people, and processes to enable exceptional patient care. With a senior leadership team knowledgeable in operations, patient access, and technology, Hummingbird Healthcare is dedicated to making a significant impact in the healthcare industry.

📋 Description

• Lead implementation of complex integrations, automation workflows, and system connections, including work without clear precedent • Own and organize Hummingbird’s Azure infrastructure • Improve infrastructure cost efficiency, consistency, and alignment with best practices • Serve as the escalation point for the service desk on technical issues, including Microsoft application support such as SharePoint • Build integrations that automate manual work, including provisioning roles and licenses across systems • Support the citizen development program by building and maintaining infrastructure behind internally built apps • Diagnose and resolve complex cross-system issues by tracing root causes across interconnected platforms • Strengthen system integrity and security, including access controls and validation approaches • Use AI-assisted tools to accelerate troubleshooting, documentation, and engineering work • Maintain documentation of system logic, configurations, integrations, and dependencies • Mentor engineers and raise standards for version control, testing, change management, and documentation • Take on increasingly complex infrastructure, integration, and automation challenges • Help shape how the technology team works as it grows

🎯 Requirements

• Candidates must be legally authorized to work in the United States without sponsorship • Must work from a location within the United States with consistent Internet service • 4 to 5+ years of independent delivery in information systems, cybersecurity, IT, computer science, or a related technical discipline • Experience working in moderately ambiguous contexts • Advanced working knowledge of Azure infrastructure, cloud environments, and enterprise systems administration • Experience leading complex, cross-system implementation and integration work from requirements through production • Experience resolving issues spanning multiple platforms • Solid understanding of security concepts, including access controls, authentication, IAM, and compliance frameworks • Experience designing automation that reduces manual effort and strengthens reliability • Comfort using AI-assisted tools as a core part of work • Self-directed approach with strong initiative • Clear communication and collaborative, people-first style • Ability to explain technical tradeoffs to technical and non-technical partners • Telephony experience, ideally with Genesys, or ability to build and support telephony integrations • Background at a managed service provider or another broad-technology environment • Experience with scripting languages, API development, or infrastructure-as-code tooling • Must not use AI tools or similar assistance to generate interview responses in real time • Full attention required during scheduled work hours; overlapping work or job stacking is not allowed • Must be on camera during training and when needed during the workday after training ends

🏖️ Benefits

• Comprehensive medical, dental, and vision coverage • Paid time off • 401(k) • Parental leave • Career development support • Coaching and feedback • Remote work arrangement • Camera-ready work environment during training and when needed • Reasonable accommodations for applicants who may need them

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