Senior Consultant, Epic MyChart

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🔥 4 minutes ago

🌽 Illinois – Remote

🌽 Illinois – Remote

⏰ Full Time

🟠 Senior

💼 Consultant

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Huron

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2002

🏥 Healthcare

📦 Logistics

📣 Marketing

Healthcare • Logistics • Marketing

Huron Consulting Group is a global consultancy that provides a wide range of services including strategy, operations, advisory, digital, technology, and analytics solutions to various sectors such as healthcare, education, energy, and financial services. Huron helps organizations navigate complex challenges and drive growth through tailored solutions and innovative strategies. The company employs a team of experts dedicated to delivering high-impact solutions that address the unique needs of each client, focusing on areas such as managed services, outsourcing, and leadership development.

📋 Description

• Serve as a MyChart generalist with broad knowledge across workflows, configuration, support, and optimization • Provide production support, including troubleshooting, break-fix resolution, and backlog management • Independently analyze, prioritize, and resolve support tickets in a fast-paced operational environment • Support rural health initiatives, community health programs, and grant-funded healthcare projects in client-facing environments • Design, build, optimize, and provide end-user support for Epic MyChart Care Companion workflows • Configure and support Epic Cheers Campaigns and patient engagement initiatives • Collaborate with cross-functional client and consulting teams • Support Epic release upgrades, testing, and post-implementation activities • Transition production support work into larger optimization, enhancement, or implementation projects

🎯 Requirements

• 3+ years of Epic consulting, implementation, optimization, or support experience within a healthcare environment • MyChart certification • Broad knowledge of MyChart workflows, configuration, support, and optimization • Experience providing production support, troubleshooting, break-fix resolution, and backlog management • Ability to independently analyze, prioritize, and resolve support tickets • Experience supporting rural health initiatives, community health programs, or grant-funded healthcare projects in a client-facing environment • Hands-on experience with Epic MyChart Care Companion workflows, including design, build, optimization, and end-user support • Experience configuring and supporting Epic Cheers Campaigns and patient engagement initiatives • Epic certification or Cheers experience preferred • Familiarity with Epic release upgrades, testing, and post-implementation support preferred • Previous healthcare consulting experience supporting Epic implementations, enhancements, or optimization efforts preferred

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • Wellness programs • 401(k) plan with a generous employer match • Employee stock purchase plan • Paid Time Off policy • Paid parental leave • Adoption assistance • Free annual health screenings and coaching • Bank at work • On-site workshops • Ongoing programs recognizing major events in the lives of employees