Senior Director – Revenue Cycle Global Training, Quality Assurance

🔥 1 minute ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $160k - $224k / year

⏰ Full Time

🟠 Senior

🔧 QA Engineer (Quality Assurance)

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Huron

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2002

🏥 Healthcare

📦 Logistics

📣 Marketing

Healthcare • Logistics • Marketing

Huron Consulting Group is a global consultancy that provides a wide range of services including strategy, operations, advisory, digital, technology, and analytics solutions to various sectors such as healthcare, education, energy, and financial services. Huron helps organizations navigate complex challenges and drive growth through tailored solutions and innovative strategies. The company employs a team of experts dedicated to delivering high-impact solutions that address the unique needs of each client, focusing on areas such as managed services, outsourcing, and leadership development.

📋 Description

• Oversee enterprise-wide Revenue Cycle learning programs and maintain role-based learning pathways • Lead structured staff onboarding and role-based tracks using adult learning methodology and technology-enabled learning platforms • Build and maintain leadership development programs for Revenue Cycle supervisors, managers, and directors • Drive adoption of enterprise learning programs, tailoring them for HMS roles and shift-based schedules • Leverage AI-powered and adaptive learning technologies to personalize training and accelerate competency development • Develop continuing education curricula addressing regulatory requirements, payer policy changes, and industry best practices • Track training effectiveness KPIs and correlate training completion with operational performance, retention, and client satisfaction • Oversee the enterprise-wide Revenue Cycle Quality Assurance program across operations functions • Deploy AI-driven quality monitoring, real-time auditing, predictive error detection, and automated performance scoring • Administer continuous quality improvement reviews and ongoing performance audits • Maintain quality audit frameworks, scorecards, reporting, and trend analysis to identify root causes and corrective actions • Define, monitor, and report QA performance indicators • Manage closed-loop feedback between QA findings and training programs through remediation and coaching • Partner with technology leadership to design and implement AI and automation tools • Advance the Training and QA technology stack across client engagements and geographies • Leverage analytics for training and quality performance visibility and data-driven decisions • Champion automation and AI within the Training and Quality Assurance team

🎯 Requirements

• Bachelor’s degree in business administration, healthcare management, or related field • 10+ years in senior leadership roles with experience in revenue cycle learning and development, quality assurance, healthcare revenue cycle operations, or consulting • Experience leveraging advanced AI, automation, and analytics platforms to support and transform training delivery and quality assurance operations at enterprise scale • Demonstrated experience scaling and optimizing teams in high-growth and matrixed environments • Experience with shared services, managed services models, and managing global delivery teams • Master’s degree preferred

🏖️ Benefits

• Annual incentive compensation program • Medical coverage • Dental coverage • Vision coverage • Wellness programs

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