National Sales Account Lead

🕒 June 25

🇺🇸 United States – Remote

💵 $100k - $120k / year

⏰ Full Time

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

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Logo of Hyatt

Hyatt

10,000+ employees

🍽️ Food & Beverage

✈️ Travel

🛒 Retail

Food & Beverage • Travel • Retail

Hyatt is a global hospitality company that operates a range of hotels, resorts, and vacation properties. Known for its commitment to providing exceptional guest experiences, Hyatt offers various accommodation options, from luxury to more affordable stays. The company also focuses on sustainability and community engagement, ensuring responsible business practices in the hospitality sector.

📋 Description

• Develop, document, and maintain robust account intelligence within Hyatt’s CRM • Educate buyers on Hyatt’s brands and values to build preference and loyalty • Collaborate with stakeholders to facilitate the annual transient RFP process • Grow Hyatt’s presence in customer travel programs • Ensure managed accounts include Hyatt in group sourcing requests • Identify and capture share-shift business opportunities for current, new, and focus hotels • Support communication between hoteliers and customers to negotiate and win business • Champion company initiatives and priorities with customers • Engage with hotel sales teams, operators, and owners to build rapport and increase awareness of HSF-National Sales • Monitor market conditions, forecasts, and trends and use insights to drive sales • Work independently in a fast-paced, relatively autonomous environment • Elevate the voice of the customer within Hyatt

🎯 Requirements

• Must be based in Canada • Minimum 5 years of hotel sales, hospitality sales, account management, or related commercial experience • Strong sales knowledge and business development experience across transient and group segments • Strong communication, presentation, and relationship-building skills • Detailed organization skills with experience managing a high-volume portfolio of accounts and/or segments • Proficiency in Microsoft Office Suite • Experience with CRM and/or database management tools • Knowledge of customer sourcing and booking tools such as Cvent, Cvent Transient, HopSkip, Concur, GetThere, or similar platforms • Experience with industry data tools such as Knowland Group, Amadeus Hotelligence Suite, LinkedIn Sales Navigator, or similar platforms • Bachelor’s degree in Hotel Management, Sales, Business, or a related field preferred • Multi-hotel and/or multi-brand sales experience preferred • Previous total account or strategic account management experience preferred

🏖️ Benefits

• Annual allotment of free hotel stays at Hyatt hotels globally • Flexible work schedule • Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription • Discount at the on-site fitness center • Global family assistance policy with paid time off following the birth or adoption of a child • Financial assistance for adoption • Paid Time Off • Medical insurance • Dental insurance • Vision insurance • 401K with company match • Incentive awards • Annual bonus • Monthly or quarterly incentives

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