Sales Engineer

🔥 4 minutes ago

🇺🇸 United States – Remote

💵 $75k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💸 Sales Engineer

👻 Ghost score 22%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Hydra Host

WebsiteLinkedInAll Job Openings

11 - 50 employees

🔧 Hardware

🏢 Enterprise

🤖 Artificial Intelligence

💰 $10M Seed Round on 2022-04

Hardware • Enterprise • Artificial Intelligence

Hydra Host is a provider of high-performance computing solutions, offering dedicated bare metal GPU server access optimized for AI and HPC workloads. Their platform allows users to access and rent top-tier GPUs globally, providing unparalleled performance, security, and customization. Hydra Host's infrastructure includes a marketplace, known as Brokkr, that offers a wide array of GPU configurations and solutions tailored for mission-critical applications such as AI, big data, and machine learning. Through their robust, secure, and scalable solutions, Hydra Host ensures customers enjoy full control over their server environments, with options for scalability and future-readiness. The company's offerings are trusted by leading firms seeking efficient and innovative computing solutions.

📋 Description

• Support sales engagements with technical expertise during discovery, solution discussions, and proposal development • Translate customer requirements into actionable infrastructure specifications and deployment plans • Help customers understand proposed configurations, technical dependencies, and deployment considerations • Partner with engineering to validate solution feasibility and identify risks before commitments are finalized • Develop and maintain Bills of Materials covering compute, networking, storage, and supporting datacenter infrastructure • Work with Sales, Procurement, and OEM partners to confirm configurations, compatibility, pricing, availability, and lead times • Track technical changes and keep proposals, purchasing requirements, and deployment documentation aligned • Evaluate alternative components or configurations when availability, cost, or customer requirements change • Serve as a primary technical point of contact during customer onboarding, deployment, and post-deployment support • Coordinate customer requirements, deployment prerequisites, milestones, and technical dependencies • Bridge customers, sales, engineering, operations, procurement, and datacenter teams • Track open issues, communicate progress, and escalate blockers to appropriate owners • Maintain working relationships with OEM vendors and track commitments, delivery milestones, technical responses, and issue resolution • Hold vendors accountable for agreed deliverables and follow through on outstanding actions • Coordinate resolution of configuration discrepancies, delivery issues, and hardware support needs • Ensure smooth handoffs between deployment teams and long-term operations • Maintain configuration records, deployment documentation, support contacts, and open-issue logs • Communicate customer expectations, support responsibilities, and escalation paths • Support post-deployment troubleshooting and coordinate engineering or vendor assistance

🎯 Requirements

• 3–5 years of experience in sales engineering, solutions engineering, technical account management, infrastructure deployment, or a related technical role • Experience working with server hardware, networking, storage, or datacenter infrastructure • Ability to translate customer needs into clear technical requirements and practical next steps • Experience creating or reviewing BoMs, hardware configurations, or technical proposals • Strong communication skills, including the ability to explain technical concepts to different audiences • Strong organization and follow-through across multiple customers, vendors, and internal teams • Comfort working with Sales and Procurement while maintaining technical accuracy • Ability to travel ~50% of the time • Sound judgment about when to resolve an issue independently and when to involve senior technical specialists • Server architecture and GPU compute fundamentals • Networking fundamentals, including Ethernet, switching, and connectivity requirements • Storage fundamentals and infrastructure compatibility • Linux familiarity and basic troubleshooting • Datacenter fundamentals, including rack space, power, cooling, and cabling • Hardware specifications, BoM development, and configuration documentation • Familiarity with virtualization, containers, and cloud infrastructure • Understanding of hardware support processes and OEM escalation procedures • Experience with NVIDIA-based infrastructure, AI/HPC clusters, high-speed networking, or bare-metal environments is a plus

🏖️ Benefits

• Travel opportunity (~50% of the time)