Program Support Specialist

🔥 0 minutes ago

⚔️ Virginia – Remote

⚔️ Virginia – Remote

💵 $50.6k - $86k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

ICF

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1969

💼 Consulting

🏛️ Government

🏥 Healthcare

💰 $29M Grant on 2023-03

Consulting • Government • Healthcare

ICF is a global consulting firm founded over 55 years ago that partners with governments, businesses, and communities to deliver data-driven, technology-enabled solutions for complex public- and private-sector challenges. Its work areas include digital modernization, data analytics, resilience and adaptation, energy planning, federal health programs, disaster management, and infrastructure and transportation support. ICF provides consulting, program implementation, and advisory services to drive measurable outcomes and build community resilience.

📋 Description

• Provide day-to-day administrative, operational, and project coordination support to program managers, project teams, and technical staff • Coordinate meetings, prepare agendas, document discussions, track action items, and support team communications and stakeholder engagement • Maintain project schedules, milestone trackers, deliverable logs, status reports, and supporting documentation • Assist with planning, organizing, and coordinating project activities, assignments, deliverables, review cycles, and approval processes • Support onboarding activities, staffing coordination, and resource tracking across the program • Develop, maintain, and organize project documentation, standard operating procedures, electronic files, and program records • Compile and manage information for weekly, monthly, quarterly, and ad hoc reporting, including data collection and performance tracking activities • Coordinate follow-up actions with team members and stakeholders to support timely completion of assigned tasks and deliverables • Maintain shared repositories, knowledge management resources, and document control processes, including version management and records maintenance • Provide customer-focused support and assist with emerging priorities, special projects, and operational activities as needed • Support transition, continuity, and knowledge-transfer activities as needed

🎯 Requirements

• High School Diploma • 4+ years of professional experience supporting projects, programs, operations, administration, research activities, or customer support services • 2+ years’ experience supporting scientific, healthcare, research, library, metadata, information management, or digital services programs • Bachelor’s degree in business administration, Public Health, Information Science, Communications, Library Science, Project Management, or a related field (preferred) • Strong organizational and time-management skills • Excellent written and verbal communication skills • Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, and Teams • Ability to work independently while supporting multiple stakeholders • Experience supporting federal government programs • Familiarity with project management methodologies and tools • Experience maintaining project documentation repositories and collaboration platforms

🏖️ Benefits

• Equal opportunity employer • Reasonable accommodations throughout the application and employment process • Benefits offerings subject to the Transparency in (Benefits) Coverage Act