Technical Project Manager – Salesforce Exp

🔥 1 hour ago

⚔️ Virginia – Remote

⚔️ Virginia – Remote

💵 $144.4k - $245.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🌐👩‍💻 Salesforce Developer

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ICF

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1969

💼 Consulting

🏛️ Government

🏥 Healthcare

💰 $29M Grant on 2023-03

Consulting • Government • Healthcare

ICF is a global consulting firm founded over 55 years ago that partners with governments, businesses, and communities to deliver data-driven, technology-enabled solutions for complex public- and private-sector challenges. Its work areas include digital modernization, data analytics, resilience and adaptation, energy planning, federal health programs, disaster management, and infrastructure and transportation support. ICF provides consulting, program implementation, and advisory services to drive measurable outcomes and build community resilience.

📋 Description

• Responsible for overall Salesforce Digital Transformation Center (DTC) operations and service delivery. • Manage a technical staff consisting of Salesforce administrators, architects, and security specialists. • Lead routine meetings such as daily client status calls, daily team standups, weekly & bi-weekly calls with DTC tenant customers, monthly CIO reviews, and other operational calls as required. • Assist client with management of the DTC customer presales pipeline from Salesforce use case qualification, functional requirements discovery, and preparation & presentation of high-level solution recommendations and ROM estimates. • Manage the onboarding of new DTC customer project teams onto the platform. • Manage the release calendar and coordinate DTC actions for customer application deployments. • Manage daily O&M support activities. • Manage license inventory, allocations, and renewal efforts. • Manage platform ATO renewal assessments and mid-year changes. • Co-lead DTC customer technical design reviews with Salesforce architects. • Write policy and procedure documentation based on Salesforce best practices and manage the DTC Governance Library. • Recommend ways to enhance and increase the efficiency of DTC operations and tool sets, and then lead the implementations. • Prepare and present monthly status reports outlining team performance, deliverables, schedule, financials, and SLA attainment.

🎯 Requirements

• 5+ years of project management experience leading large complex IT projects and managing technical staff, with direct contract delivery responsibility. • 3+ years of experience leading Salesforce projects and/or Centers of Excellence in a client-facing role. • 3+ years of experience as a Salesforce Developer performing declarative (no-code) and programmatic (Apex, LWC) development. • 3+ years of experience performing deployments and working with CI/CD pipelines in the context of Salesforce and GitHub as source control. • 1+ years of experience providing complex cost allocations, chargebacks and reporting, including for Cloud consumption, licensing, and labor. • Must be a U.S. Citizen or Permanent Resident (Green Card). • Ability to obtain a Federal government public trust clearance. • MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract and laws do apply.

🏖️ Benefits

• This position participates in a 24×7 on‑call rotation with other DTC technical staff. • Occasional after‑hours support is required for P1/P2 incident response and prescheduled deployment activities.