Intake Supervisor

Job not on LinkedIn

🔥 1 hour ago

🇺🇸 United States – Remote

💵 $74.1k - $126k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

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ICF

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1969

🏥 Healthcare

📦 Logistics

📣 Marketing

💰 $30M Grant on 2021-03

Healthcare • Logistics • Marketing

ICF is a global consulting and technology services company that helps government and commercial clients tackle complex challenges. The firm provides expertise in areas such as Federal IT modernization, energy and utilities, public health, climate resilience, disaster management, and transportation. ICF leverages data and analytics, artificial intelligence, and cybersecurity to deliver innovative solutions. With a strong commitment to corporate citizenship and sustainability, ICF supports social programs and community development, aiming for a sustainable, low-emissions future. The company operates worldwide, with significant presence in Europe through its offices in Belgium, Spain, and the UK.

📋 Description

• Directly supervise 2-3 intake specialists. • Oversee all work related to legal case initiation, record creation, and document verification. • Contribute to development and implementation of processes and procedures for legal case intake. • Ensure all UAC legal case records are created in a timely manner. • Ensure the project’s legal team is notified of case initiation. • Respond to requests from legal service providers to support collection of additional documentation and verification necessary for completion of the legal case records. • Ensure all UAC eligibility for legal services is properly documented. • Develop and implement relevant policies and procedures and processes to assure quality workflow and coordination with legal service providers to promote efficiency. • Create tools to track, document, and oversee tasks related to legal intake, case initiation, and ongoing documentation and case record support.

🎯 Requirements

• Bachelor’s degree in social work, public administration, business administration or related field which requires an understanding of written communication. • A minimum of 3 years managing projects, tasks, personnel, or equivalent of project management such as managing multiple aspects of deliverables, deadlines, and partner relationships. • A minimum of 3 years demonstrated ability to build and maintain strong stakeholder and partner relationships, including balancing multiple perspectives/needs, for capacity building projects. • A minimum of 3 year’s experience developing workflows and protocols.

🏖️ Benefits

• Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process.