Technical Project Manager, Salesforce Experience

Job not on LinkedIn

🔥 53 minutes ago

⚔️ Virginia – Remote

⚔️ Virginia – Remote

💵 $144.4k - $245.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🌐👩‍💻 Salesforce Developer

🦅 H1B Visa Sponsor

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ICF

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1969

☁️ SaaS

⚡ Energy

💰 $30M Grant on 2021-03

Consulting • SaaS • Energy

ICF is a global consulting and technology services company that helps government and commercial clients tackle complex challenges. The firm provides expertise in areas such as Federal IT modernization, energy and utilities, public health, climate resilience, disaster management, and transportation. ICF leverages data and analytics, artificial intelligence, and cybersecurity to deliver innovative solutions. With a strong commitment to corporate citizenship and sustainability, ICF supports social programs and community development, aiming for a sustainable, low-emissions future. The company operates worldwide, with significant presence in Europe through its offices in Belgium, Spain, and the UK.

📋 Description

• Responsible for overall Salesforce Digital Transformation Center (DTC) operations and service delivery. • Manage a technical staff consisting of Salesforce administrators, architects, and security specialists. • Lead routine meetings such as daily client status calls, daily team standups, weekly & bi-weekly calls with DTC tenant customers, monthly CIO reviews, and other operational calls as required. • Assist client with management of the DTC customer presales pipeline from Salesforce use case qualification, functional requirements discovery, and preparation & presentation of high-level solution recommendations and ROM estimates. • Manage the onboarding of new DTC customer project teams onto the platform. • Manage the release calendar and coordinate DTC actions for customer application deployments. • Manage daily O&M support activities. • Manage license inventory, allocations, and renewal efforts. • Manage platform ATO renewal assessments and mid-year changes. • Co-lead DTC customer technical design reviews with Salesforce architects. • Write policy and procedure documentation based on Salesforce best practices and manage the DTC Governance Library. • Recommend ways to enhance and increase the efficiency of DTC operations and tool sets, and then lead the implementations. • Prepare and present monthly status reports outlining team performance, deliverables, schedule, financials, and SLA attainment.

🎯 Requirements

• 5+ years of project management experience leading large complex IT projects and managing technical staff, with direct contract delivery responsibility. • 3+ years of experience leading Salesforce projects and/or Centers of Excellence in a client-facing role. • 3+ years of experience as a Salesforce Developer performing declarative (no-code) and programmatic (Apex, LWC) development. • 3+ years of experience performing deployments and working with CI/CD pipelines in the context of Salesforce and GitHub as source control. • 1+ years of experience providing complex cost allocations, chargebacks and reporting, including for Cloud consumption, licensing, and labor. • Must be a U.S. Citizen or Permanent Resident (Green Card) • Ability to obtain a Federal government public trust clearance.

🏖️ Benefits

• Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process.